1) We set-up new service with Centurylink, they didn't turn it on, but they still charged us
2) When they did finally (1 week later) come to check out the problem (there guy didn't clear the work order, whatever that means) they went to the wrong address
3) After not showing up to see why we didn't have service they wouldn't admit we exist, even though I had the bill & all the tech / customer service rep's ID numbers, names, & times of conversations in my hand
4) I had to get a second party contractor that they hire to run work orders for them on the phone in my home town to come out & fix their problem for them
5) After finally getting service I had to dispute many bizarre charges
6) Just got my bill... competely wrong & for twice what I owe... they are even trying to charge us for calls to Ireland BEFORE WE HAD SERVICE WITH THEM
7) I've wasted hours of my life on they phone with the morons they find under a rock somewhere that they call employees
8) They are the only service provider in our area, the moment that changes we drop there service... I hate you Embarq/ Centurytel / Centurylink... as far as I'm concerned Centurylink is the epitomy of the failure that America has become