I've been a good customer for over a year. Scheduled recurring payments to make things easier. Now i'm having constant billing issues and I just about had it. First off, I am permently disabled and receiving Social Security Disability. My montly payments come in on the 3rd of each and every month. From the start this was it was arranged and it ran perfectly...check hits my account and centurylink would take it out on the 5th. Ever since they changed over to a new billing system it has been a problem. Customer service didnt help much so I asked to speak to a billing supervisor and they supposedly fixed it. On the 5th of jan everything went fine and they got their payment and a new bill comes in and saying it was due on the 26th. I called and spoke to centurylink and they said it would not be taken out till the 5th. I took them at their word and low and behold they attempt to draft my bank account of tbe 27th and it got sent back unpaid and I get stuck with a $34.00 fee from my bank...Where is there any justice here. I'm out to make some heads roll... This is not a way to treat a good customer especially one that is disabled.