I signed up with CenturyLink and have yet to actually get a live internet connection from them. Their guy came over and checked the line "to make sure it worked." Then a couple of days later, my equipment came in, so I tried to set it up. Hours later, I was still having no luck, so I called the "help" desk. They informed me they'd been having problems in Florida and all internet had been down for over 12 hours so far, but would be up in a couple of hours. That was TWO DAYS AGO.

Every time I called the CenturyLink "Help Desk" (that word "help" is laughingly used very loosely here!), they told me "internet in Florida is still down" and they had no estimate on when it will be back up.

Now they have an "update" on a recording on their "Help" desk line when I called at 2:00 am Eastern US time today: the recording said service should be restored to Florida by 6 am today. Of course, it's still not, at 7:15 am. I don't know why I stupidly thought they might actually be telling the truth this time.

I am SO fed up with CenturyLink. I am now quite convinced that they are hands-down the worst of the worst of the ABSOLUTE WORST internet company I have ever had the misfortune to get suckered in by. Even the service I had from some podunk little company in remote Alaska years ago was way better than this.

Wtf good is a "high speed deal" if you can't get any connection at all?! The really rotten thing is that they have ALREADY SENT ME MY FIRST BILL!! I haven't even gotten a blip of internet service from them yet, and they are billing me for NO SERVICE!!! Yes, I am royally, litigiously pissed. Next stop: State Attorney General's office to file a consumer fraud complaint.

I am VERY VERY glad that I have not yet canceled my Bright House Networks cable internet service yet. BHN may have their problems, but their service shines compared to the dismal, pathetic, fraudulent scams being perpetrated on unsuspecting suckers by CenturyLink.

Anyone considering signing up with Century Link: RUN, don't walk, away from this company. Use ANY other internet service available in your area - either cable, or even G3 through your cell phone. Don't sign up with CenturyLink. They WILL scam you. I wish I'd searched on this site first before signing up. I was appalled at how many other people have been scammed by CenturyLink too. This is the stuff that class action lawsuits are made of.