Again they try to fix the poor job done in my house with spot painting. Pleaase don't hire this firm no matter what you see on tv bad news very bad news.

I guess we were lucky after reading some of the complaints here. We had scheduled an appointment to meet at noon. The man never showed. Actually, he showed 40 minutes late and called to ask where we were and he seems surprised when we had returned to our jobs. Very inconsiderate! However, I realized if he couldn't make the appointment, then he would not be a good choice for a painter.

In this economy, many people think about buying a franchise.

There's a lot of misinformation out there about franchises. For example, many people believe a franchise has a better chance of success than a non-franchise startup. Several sources, including the Small Business Administration, have stated that is not true. In fact, some say franchises have a worse chance of success than non-franchise startups.

As a former CertaPro Painters franchisee, I wish to caution would-be CertaPro franchise buyers that CertaPro appears to have an extraordinarily high rate of franchisee failure. Their minimum franchise requirement, combined with expenses you may not have anticipated, combined with the cost associated with 'learning on the job' can quickly deplete your savings and drive you into debt. Then if you try to get out you may find yourself being sued by CertaPro.

It appears CertaPro makes an effort to silence former franchises via 'non-disclosure' agreements ('gag agreements') which forbid them from publicly speaking negatively about CertaPro. So you may find it extremely difficult to learn about 'the other side of the story'.

'Caveat emptor' certainly applies to anyone considering buying a CertaPro franchise.

Learn more: CertaProSucks.org

I had the displeasure of encountering Don & Carolyn Militor in Colorado and found him to be flaky and cold personality. Did not like him at all. Would never use them! Thought he was strange and wierd...

CertaPro is the worst comapny I have evr hired. They did a poor job, refused to honor their contract, wouldn't finish the job after they were paid, and left a huge mess. They chopped down many of my plants because they didn't want to cover them or move around them. The painter brought his girlfriend to paint because he had other jobs to do. She was not an employee and hadn't painted before. They wouldn't power wash, scrape or prime; instead they painted over dirt and peeling paint. They wouldn't put house numbers or light fixtures back on, nor would they clean up their garbage, coffee cups, paint cans, etc. They dripped paint everywhere, missed places altogether, and did a messy job on the areas they did paint. Once, he didn't feel like getting his ladder down, so he stood on/inside my planter and crushed my plants. When I complained and confronted the owner, she said, "You get what you pay for". Well, I didn't get what I paid for...according to the contract. I have moved my outdoor furnishings back, and now have to hire someone else to paint my house, even though I already paid CertaPro. Countless friends and neighbors have been shocked to see the horrible job that was started.