I also have have a terrible experience with Kmart, to Certegy and Trident Assest Management (who pays checks from Certery). Back in December of '08 and know has started up again!!

The point is that they are not willing to listen, work with you and do anything about what's wrong! All three of these companies just want to say the other one has to take care of it nothing we can do until it's taken care of on their end! It took months to get an issue resolved and tied up my checking - AND IT WASN'T EVEN ME!! Which I was able to prove and they still would not clear up the matter without it being a night mare! I will also say that not one person was polite to work with! EVEN THOUGH THEY MADE MY LIFE A LIVING HELL and now it has started again and they won't even pick up the phone and speak to one another - quote on quote "we don't have to" "you know you get more bee's with honey! and then HUNG UP ON!!!" THIS KEEP IN MIND has nothing to do with me but IS tieing up my checking account!!!

The point is no one has the right to tell you how to pay for something - have you forgotten this is AMERICA!? Then not be willing to listen and correct thier mistake! Maybe some of you should put yourself in our shoes?! It's not just about being embrassed in the store it's the treatment that you have to tolerate from bolergerate business owners and supervisor's that don't give a crap what they've done to you!!! and or how long it takes to get it resolved! How would you like to spend hours, days and months being able not only to write a check BUT clear your DRIVERS LICENSE NUMBER from someone's else's name AND the police can't help you either!!

I'm forwarding this information to the Better Business Bureau -as there should be something done about these two companines! Have you gone on and read the long lists of complaints that comsumer's have had to deal with?!~ There are not just a couple of upset consumers about treatment of these companies!!! In my case it wasn't even my check that was BOUNCED!!! HAD NOTHING TO DO WITH MY ACCOUNT!! and still they could of cared less!!!