We would like to complain about this company, Certegy. Today we had a fellow David from the Geek Squad come out to fix our computer. When he was finished we asked him if he took checks and his answer was YES also major credit cards. We wrote out a check as he said, making the payment to BEST BUY with my license number and DOB. Later while I was out David came back and spoke with my husband saying that our check was denied and that we would have to pay by credit card which he did and David returned our check. I would like to know why our check was denied. When we made the appointment with Geek Squad we had also asked the fellow on phone about payment and he said a check would be fine. What if we didn't have a credit card what would we have to do then.<br />
We know we have excellent credit as we had our credit checked in May of this year when we bought a car. Buying a car is an extreme expense in compared to having our computer fixed. We would like to know what this Company's problem is. As a consumer who has spent alot of money for different things at Best Buy They should be made aware of how this company treats their consumers. This whole transaction made things very difficult for both David and ourselves. Best Buy should find another check clearing company.