Certegy
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Category: Business & Finances
Contact Information 517 S Doty Street, Stillwater, Oklahoma, United States
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Certegy Reviews
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m landis
July 28, 2009
Denied Check
Tried to use checks a two different retail places and my checks were denied even though I had over $500 more in my account than the purchase price of what I was buying. After calling Certegy, they told me they couldn't give me the reason because the item/reason was already archived meaning it was that old. They said it would take 42 hours to pull the information. I told them that I wanted it sent to me in writing. That was over 2 weeks ago! Still haven't heard from them. Tonight, went to write a check from a newer account that had never had an insufficient funds and the same store would not even take a check from that account either. What's the deal!! I'm soooo mad!!!
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T. Worley
July 24, 2009
writing checks
I have had trouble writing checks @Best Buy & Walgreens.This company is a joke and retailers shouldn't go by there opinions, that is all they go by.They told my husband that it had nothing to do with our checking account but our account had similiaries to someone, a stranger, who wrote a check up to four years ago.So now I have to worry about a stranger's credit report!I will NOT be going to Best Buy or Walgreens in the future.Walmart & CVS happily take my checks!If everyone would stop going to the stores that use this company then maybe they will change check writing companies.My next call is to complain to Walgreens!!
T. Worley
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jorge121
July 14, 2009
wow
So I have read through these cause I was declined while writing a check. Then declined while trying to cashe a check. All I see is the same reason over and over again. I spoke to a nice gentlemen who reassured me that it was nothing I did. All you people have to do is file complaints? You honestly have nothing better to do with you're lives? You complain but then still write checks. Whats more pathetic is you think cause your white middle aged single hardworking law following people you shouldn't be subject to everything just like everyone else? You all honestly think your better then a black person? Or an asain or hispanic person? You think that just average white middle aged people are innocent? All I have to say is look at Ted Bundy. WHITE MIDDLE AGED PERSON. You all honestly need to rethink your lives or even talk to your parents about the way you were raised. You must seriously hate your lives if you think just none white people should be declined. I hope you all learn that Black/hispanic/asain/white people are still people. I think that you all need to learn to use plastic over paper. Have a nice life and god bless
I SUPPORT CERTEGY CHECK SERVICES
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wow_hotmama
July 2, 2009
wow
all you people that complain about checks being decline get with the program now days pay with a credit card or debit card.. checks are not a guarntee form of payment. your bank does not gurantee them. it has nothing to do with credit! for cashing checks go to the bank or get a bank account.
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cgcshepherd
June 23, 2009
check denial
Purchased several items from Pep Boys in Corpus Christi, total amount was $64.88. The check was denied by Certegy 4 times when entered into their "machine". Check was finally authorized by a manager by calling Certegy direct. Complain to Certegy without success, was told by their letter that the check was "outside of approval guidelines". Certegy will not inform us of what that means and refuses to give any further information. We do not write hot checks and my husband teaches at a well know university, our house is paid for.
The response from Certegy was disgusting and lacked any type of customer service, their indifference was outrageous.
We are contemplating a law suit
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blondeprincess0769
June 18, 2009
Denied Check
I purchased a refrigerator and freezer at Home Depot. My check was denied because of the "transaction". I have enough money in my account. Certegy verified my identity by my drivers license number, name, DOB, address and account information but still refused me. This is ridicilous. How can they legally do this? I'm an honest person and could not complete my purchase do to these idiots. They should be shut down.
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blondeprincess0769
June 18, 2009
Denied Check
I purchased a refrigerator and freezer at Home Depot. My check was denied because of the "transaction". I have enough money in my account. Certegy verified my identity by my drivers license number, name, DOB, address and account information but still refused me. This is ridicilous. How can they legally do this? I'm an honest person and could not complete my purchase do to these idiots. They should be shut down.
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Certegy
June 7, 2009
check denial
I went to Home Depot of Gallup NM and bought a storm d, , , , , oor and wet vac writing a check for $302.77 asking if an out-of-state (Arizona) check was okay. They replied that was fine and accepted the check.
One week later back home I went to the Home Depot in Showlow AZ to purchase wood material to build a stoop for the new storm door. I wrote a check for $49.34 which was declined after the check-out girl spent 5 minutes on the phone in which she said she was being verbally abused by the person from Cetergy on the other end. I paid with a credit card and immediately called the phone number on the Cetergy card while still in the store. The person from Cetergy asked me for routing numbers and bank accounts on my check and after 10 minutes apologized and said a mistake was made. I told them what I thought of their service after she told me it was all for my own good, to keep from having Identity theft.
The following week I went to Lowes and bought some merchadise again for under $100, just to see if my check was okay now. My check was declined only because now I am on a black-list from Cetergy for telling them what I thought. Yes, we are in a Free Country with Freedom of Speech as long as we only direct it at the government and not private industries such as Cetergy.
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leds
May 15, 2009
Denied Checks
I have had checks denied so far at three different locations due to the poor business / check processing procedures of Certegy. The last time was at Walmart. I used my credit union account and my check was denied. I then tried my 'regular' bank account check, and it was denied. Finally I used my debt card which pulls from the same account as my bank account, and the purchase went through. Clearly this was not an issue of sufficient funds, as the debt card was authorized but the checks were not. And it was embarrassing.
I made another call to Certegy to find out why both checks were denied but the debt card authorized from the same account. Before they would even speak with me about it, they wanted my bank account numbers, license number, name, address, etc. They said they were 'verifying' the information but as I did not have confidence in the company, I wanted them to verify with me that they already had this information and were truly verifying, not inputting. They would not confirm or prove they already had my information and I did not get any confidence that giving them my information was secure.
Is this company secure? Do they have a database full of names, addresses, bank account numbers, license numbers, etc.? Is there a way to have all my information removed from their database? They do not give me any confidence at all.
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Disab51
May 1, 2009
Declined Check
I usually make purchases with my debit card on 99% of my transactions. For some reason on 04/28/09, I decided that I would write a check to pay for my new eyeglasses. My mistake. Lenscrafters uses Certegy for check verification. When the store employee ran my check through their system, my check was rejected by Certegy. I was MAD AS HELL. For some reason, Certegy says that I had written bad checks out of state for purchases at Kmart and Circuit City. Merchants only accept checks drawn on local banks so why would I have written checks that are drawn on an out of state bank. I was given a Certegy card by the merchant and I promptly went home and started the fact-finding about this error. I was told that my name and driver's license were used on an account from Louisiana. I don't even use the bank that the Louisiana checks were drawn on. No other credit reporting bureau has this information on me so where did Certegy get their info? No bank has ever contacted me about fradulent checks nor has any subpeona/warrant been sent for me concerning bad checks. Fund recovery is usually the first thing that a bank will do in order to catch a thief. With all of the background checks and cross references that are in place within the banking industry, you would think that someone would have snapped and at least attempted to contact me to find out exactly what happened. I have filed a police report and have frozen my credit. I am also contacting Certegy almost daily to get as much information as possible about what is really going on. They are sending an affadavit for me to complete but after reading some of the other posts, I may not complete these forms. This company does sound rather shaky and suspicious to me as well. I will probably post again after I find out more.
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