I too have had 3 checks denied in the past 3 days. I am livid as I know there is a substantial amount in my husbands and my checking account. I also called my bank and they told me it was the merchant which in part is true. They are using a company that decides to deny checks at its whim. I am purely infuriated that in the many years I have been writing checks that NOW my checks are being denied. I pay my bills, I dont bounce checks. I called certigy and I got some man who could barely speak english and of course he wants my account # and routing # and so on. I said WHOA!!! How do I know you are who you say you are??? I dont know you from Adam and you expect me to (over the phone) give you the information so tomorrow I can wake up to a wiped out bank account? Really?!?!?!?!?
This is wrong and should not happen to folks who are law abiding bill paying citizens.
Another disgruntled consumer--Denise