Certs, Inc. has scammed me out of $498. On June 27 2008 7:45 pm I attended
a
time share presentation for Royal Palm Vacation (AKA: World Vacations) in
which
I was promised a Cruise from Bayonne, NJ. to Bermuda for both my wife and
I.
Certs, Inc. requested $249 per person for port charges, Taxes and Fees. I
sent
out full payment of $498.00 by postal money order on 8/4/08 for both my wife and I. The expected
sailing dates promised were for the following year in 2009. After waiting
a
year for this long awaited and much needed vacation we were notified by
mail 1
month prior to the trip that it was cancelled! The two options given to us
were
to choose another sailing date 1 year away in 2010 or request a refund.
Of
course we requested a refund. We signed the required form and submitted
by
registered mail to Certs, Inc. at 424 East Central Blvd. #413 Orlando, FL
32801
on 09/17/09. I was told it would take 4 weeks for a refund. I have been
waiting ever since for my refund! I must have called Cert, Inc. at phone
number 866-292-0099 over 60 times and all I get is a recording. No one
ever
picks up and you can not leave a message either. The recording instructs
you to
send your questions by email and I have done that as well several times
with no
response. It is now 7/15/10 and we have yet to receive our refund or any
correspondence from Certs, Inc. I have everything documented. I have also
filed a report with www.ripoffreport.com This company has scammed many
people
out of their hard earned money! What troubles me the most is that Certs,
inc is
collecting taxes for these cruises and not submitting the taxes which
makes
that a federal crime!

The Pulaski made presentations all year round attracting clients like myself with a promotional trips without disclosing that it is not an actual trip but other company certificate issued from out of state which required deposit of funds to activate certificate. This is how they scam you out of your money send for activation. You might received a letter stating that your certificate was expired or never hear from them again. I lost around $270.00 since I went to their presentation. Another company they work with is Millennium Travel based in Florida, has the same business structure. Avoid dealing with those guys.

I haven't heard one thing from the Certs inc, since I sent in my check for the travel dates that I was promised. I tried to call the number he left to get a refund and it is an auto glass company. What a scam. I am going back to the golfinf company that gave the travel vouchers out and tell them what a scum they are dealing with.

I almost got scammed until I googled the complaint board website. My husband and I were supposed to attend a travel presentation that was overbooked. We were given a form to fill out and I sent it registered mail. It came back stating I have to give a $249 per person POSTAL MONEY ORDER to Certs 424 East Central Blvd. #413 Orlando, FL 32801. I wanted to check this company out with the Better Business Bureau before sending in such a huge amount of money. It is so disappointing to find out that I almost got taken when all I wanted to do is give my poor husband some rest and relaxation who is on short term disability after going through such stress on the job that almost caused him a heart attack.