West Gate Resorts invited us to a sales presentation of their travel club and we did not purchase it - we were given a voucher to choose of several gifts that were going to be given by CERTS Co. WE filled out the vouchers, got a postal money order and sent it in. We sent it registered and got back the confirmation but they, Certs STILL insisted that they never received it. We can't find the post office money order receipt anywhere - it is SOMEWHERE IN THE HOUSE !!! and we are going nuts looking for it, but meanwhile, Certs has our $250 and we are strictly out of luck.
I am so angry at them, and at my self for not being able to put my hands on the money order receipt. I am so sure they do this over & over & over - I checked the computer and found hundreds of complaints about them also with the BBB. Then I called West Gate Resorts and communicated with the person responsible for using Certs and she denied any knowledge of problems with them. Some day I will find that cursed money order receipt and take them to court, meanwhile, I am the stupid one for not checking them out FIRST !!!
BEWARE OF WESTGATE RESORTS/ DAVID SEGAL CEO/ AND THEM USING CERTS AS THEIR AGENCY TO GIVE THE GIFTS OUT TO THOSE WHO GO TO THE SALES DRIVES.