Char-Broil Grills

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Category: Home & Garden

Contact Information
PO Box 1240, Columbus, Georgia, United States

www.charbroil.com

Char-Broil Grills Reviews

July 24, 2008

Part not mailed

My grill had a dented handle and Char-Broil said they would swnd me a replacement upon receipt of purchase. I faxed the everything they wante but have not had any reply. My request number is 366433 which they have given me.

May 22, 2008

Charge for shipping

On May 9, 2008, I ordered a part for my 3 burner grill. When completing the order I was given the choice of having the part shipped via FedEx Ground, which I chose. On May 15, I went back to the website to find out where the part was and found it had been shipped on the 9th, but by US Postal Service, not the FedEx Ground I had been charged for, and was currently in Ohio, according to the trace from USPS. The part finally arrived yesterday, the 19th. Attempts to get Char-Broil to refund all or part of the shipping charge were met with a flat "no".