I went online back in July and saw that Charter Communication had a bundle package promotion I selected the $150.00 gift card to bundle all my services and was told the rebate would be automnatic I didn't have anything else to do I know I combined all my services on my own and only got online to talk about the cost after I combined my services just to confirm and now I'm told since I talked to an individual online that I did not qualify for this rebate SHOULD THIS MATTER? I combined all my services and in good faith believed that Charter Communication would send me a rebate card for doing this but of course not I was told that since I didn't do all this without help I was not eligible for this rebate WHAT IS WRONG WITH THIS PICTURE? I feel like I was scammed by Charter Communication I did file a complain with the FCC in hope they would look into this I am so mad right now I could delete them from my services and never deal with them again. I for one am telling everyone I know about this scam so they won't get taken for a ride as well...I was told so many thing while on these online chat sessions about 10 so far and everyone tells me something different I don't think Charter knows what the hell is gong on with these online attendants. I even called and inquired to this number they gave me it is called CUSTOMER PROMOTION and the rude guy told me that since everything was done online I would need to talk to them online only what the heck is wrong with Charter Communication? I think once they got you in their grip the hell with ya, this is what I'm feeling right now I thought I was a valued customer apparently not in their eyes