In September 2009 I made an on-line purchase using my bank debit card. Shortly after that, two unauthorized charges were made on my bank card ($79.95 & $2.38), which resulted in three overdraft charges of $33.00 each! I notified my bank and filed a report. But while in the process of taking care of it, my bank (Washington Mutual) was bought out by Chase Bank, and even though I submitted all my documentation to them over and over and over again - Chase Bank has FAILED to reimburse the unauthorized charges and has REFUSED to reverse the o/d charges! CHASE BANK HAS DONE ABSOLUTELY NOTHING TO CORRECT THIS PROBLEM!! The Florida State Attorney General's Office got involved about six months ago, but a year has gone by since I was ripped off by the scam company HEALTHCLNS/CLEANWHITES and Chase Bank STILL has done nothing! Can someone tell me how I can get Chase Bank to take care of this??

Well we have been a long time credit card holder through Circuit City. Well when they went out of business Chase Bank took over their accounts. We recently got our tax return and paid half of the card off (Yeah it was almost maxed out). Well almost immedietely my credit limit was cut in half keeping me at my max so they can report it to the credit agencies that I am maxed out once again. Well after speaking with them I decided to close the account and make minimun payments until the card was paid off. Well then they come up with some 3 year same as cash deal that had expired and so I had to come up with $1, 200 by the next payment or I would be late and therfore have a negative remark on my credit. So basically they lowered my credit limit, charged be some made up fee, and then charged me an additional fee because them lowering my credit line put me over my credit limit. Seriously? CHASE BANKS IS A BUNCH OF SCAMMERS! PLEASE DO NOT DO BUSINESS WITH THEM. THEY ARE GOING TO CONTINUE SCREWING THIER CUSTOMERS RIGHT AND LEFT BECAUSE THEY MAKE UP RULES STATING THEY CAN. SCREW CHASE BANK, BECAUSE THEY SCREW US!

Charities Cry Foul on Chase Bank

Charities across the country are crying foul, as JP Morgan Chase Bank concludes its second annual $5M “Give Away” contest on Facebook, where participants were invited to vote for their favorite charities to win award money ranging from $20, 000-$250, 000. A significant number of charities that provide services ranging from arts education to autism advocacy and global outreach in support of human rights and eradicating poverty are now claiming that the contest rules were not transparent, and were suspiciously changed in the final stretch of the game, with apparent deference given by Chase to charities that are already well-endowed or that did not engage eligible Facebook users outside of the United States to vote.


“Official” contest rules published by Chase do not appear to have explicitly prohibited individuals from joining Facebook for the purpose of voting, yet thousands of new Facebook user votes were disqualified by Chase for this reason more than three weeks into the competition, with mere hours to go before the final votes were tallied.


A Chase bank representative from NY, on why thousands of votes were revoked from various Top 200 charities poised to win $20, 000 is quoted by one charity as retorting: "Our methods of determining which votes are proper or eligible are private and confidential. If we released this information, then all of the nonprofits would know [and understand] how we determine what is eligible."


Complaints from charities include the sudden removal of hundreds of votes by Chase during nightly “system” updates conducted at 3:00 a.m.; the receipt of automated disqualification emails by charities who had reached the top 200 ranks after arduous weeks of what they perceived to be fair participation in good faith; economic discrimination against participants who used public libraries or internet cafes to place their votes because they may not have had the means to afford a personal home computer; and promises allegedly made by Chase to provide the impacted charities with supporting documentation and understandable rationales that have not materialized as of the date of this publication.


“We received a telephone call a few days before the end of the competition, which at first we assumed to be a congratulatory call from Chase Bank. Instead, we were informed that Chase had identified a vague problem with security issues that was affecting many charities, that they were trying to “get to the bottom of it”, and we were informed that 321 hard-earned votes would be deleted from our rankings that night, ” states Richard Jones, a volunteer for the Dreaming Zebra Foundation, a Portland charity bringing art and music to underprivileged youth. “In response to our obvious confusion and protestations, Chase promised to further evaluate the situation and provide us with a clear explanation, but they never did. Instead they did it again two days later, altogether deleting over 800 votes without telling us precisely why. Our further attempts to reach Chase have been ignored. We don’t doubt that in a contest like this, that there is going to be a certain level of improper behavior, and we are glad to accept the outcome if Chase can prove that the rules were somehow violated, but to make up the rules as you go along is wrong, and to not exhibit an understanding of the time and labor involved for charities to successfully compete in the contest, and to delete our supporter’s votes without telling us why leaves a really questionable impression of the integrity of the contest overall. All we’re asking for is a reasonable explanation.”


A Facebook page has been created by a group called Charities Chasing Justice, and contest participants are invited to join to share their stories and experiences. In the event that the Facebook group is taken down, as organizers fear, by the “powers that be”, a representative for the group says that they will simply create a website instead in what they are calling the “pursuit of charitable justice”.


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Chase On Line Banking system has a processing PROBLEM. I have regularly used ONLINE banking since 2007. The WAMU system has successfully processed payments and the Chase system has not. On July 2nd, 2010, I authorized 6 online payments on at 10:42 am. Chase reauthorized the same payments again at 10:47am. Chase deducted the payments from my account twice, once at 10:42 and again at 10:47, Funny, I only authorized payment once. After a pointless conversation with the Chase ONLINE Banking Customer Service department, I was told it was my problem. Gloria's words were "Something Happened", and "We don't know what happened.".
I asked if it could happen again? Gloris stated again " this service is yours to use free of charge, you are responsible for the transactions processed". Comforting? No I think not. I shall be closing my accounts immediately. Good Luck to Chase...

I did a money transfer at Tuesday to cover Tuesday charges, Chase posted my transfer at Wednesday 12am.. so I got an overdraft. I spoke to their customer service and they can't do anything since my transfer "happened" after the charges. What a great system! You still get overdraft no matter what!