I have perfect credit and have had two different Chase Cards for about ten years and had been using 5% low interest rates to finance my graduate school. I have NEVER been late etc. they arbitrarily doubled my minimum from 2% to 5%, an extra $1500. I am going to refinance and get out of this with a home equity loan but Chase cannot be allowed to make RECORD PROFITS with OUR governments money by ruining good customers.

TELL EVERYONE what they have done. NONE of your friends should be doing any business with Chase. They cannot be trusted. Join the class action suit and file with your state's attorney general.

TELL EVERYONE! (OK TO POST/REPOST)

A dispute was filed for $240 of fraudulent charges when Chase bank was Washington Mutual. After the buy out Chase reversed the refunds of the fraudulent charges to make my account negative then, without my permission or informing me transferred money out of another account into the negative account. The transfer made brought my account in good standing to a zero balance of which 3 charges were “pending” before the transfer of which there were funds in the account to cover. Since they transferred the money out of my account thereby bringing the account in good standing to zero the 3 “pending” transactions incurred insufficient funds fees at $34 each for a total of a now negative balance of $102.

I know the banks have taken a hit. They are clearly out for blood and whatever they can suck out of anyone. I am not one of the people that defaulted on any loans to them. I am one of the many who is scraping by as best they can to survive these times. For a bank as big as chase, was a few hundred dollars worth it? I wonder if they will think it was worth it after I give the money I won’t be giving them to an attorney. CASE BANK IS A SCAM!!!

BAIT & SWITCH!!!Chase bank mortgage loan officer LOCKED a 4.25% rate with a 1/8 pt back to us on a 5/1 ARM on July 26, 2009 after we paid what they required--a $750 application fee which they said was non-refundable, but we were not worried as we were "PRE-APPROVED" (We should have realized it was a SCAM at that point--But CHASE BANK??).
After repeated verbal "you're pre-approved" and after ALL OUR DOCUMENTS had been in their possession for over 45 days, Chase finally returned our call on OCTOBER 8, 2009 (2.5 MONTHS HAD ELAPSED with their loan officer telling us we were "PRE-APPROVED" repeatedly) to tell us that we could not have the 4.25% rate 5/1 ARM based on our documents, but they were offering us a 30yr Fixed loan at 5%----BAIT & SWITCH!!! A difference of approx. $150/mo. in payment!!!

SHAME ON THEM!!! THIS IS NOT WHAT PRESIDENT OBAMA INTENDED FOR BANKS TO DO WITH HIS CONSUMER ORIENTED BANKING ASSISTANCE!!!

Everyone interested in a CLASS ACTION Law Suit Against Chase Bank for similar behavior please email me at [email protected]. I will be looking into hiring an excellent attorney as well as sending this scam information to FANNIE MAE, FREDDIE MAC and President Obama officials to look into Chase's greedy and very likely illegal actions.
Zully S.---Danbury, CT

I HAD A CREDIT CARD WITH WAMU FOR YEARS. NEVER USED IT UNTIL LAST YEAR. HAD CREDIT LIMIT LOWERED IN THE MIDDLE OF BALANCE PLACING ME OVER THE LIMIT. UNABLE TO PAY OFF AT THE TIME. PLACED IT IN CREDIT PROTECTION IN OCTOBER 2008 WHEN HUSBAND GOT LAID OFF, AND CHASE OBTAINED ACCT AND CLOSED MY ACCT. I HAVE TRIED RESOLUTION WITH SEVERAL ASSOCIATES, AND HAVE HAD NO LUCK. I HAVE NOT PAID ON THIS FOR SEVERAL MONTHS. WHATS THE POINT??? I WILL NEVER GET ABOVE WATER. I HAVE TRIED TALKING WITH THEM AND EVEN HAD AN ASSOCIATE OFFER FOR ME TO PAY A SETTLEMENT OVER 4 MONTHS FOR A REDUCED AMOUNT. I AGREED TO THIS AND HE WANTED AN IMMEDIATE PMT STATING THEY WOULD SEND A WRTTEN AGREEMENT . I AGREED TO PAY FIRST PMT ON FRIDAY (THIS WAS MONDAY). I CALLED B/C I NEVER RECIEVED AGREEMENT IN WRITING, AND WAS TOLD IT WAS NEVER APPROVED!!! THEY CALL ME EVERYDAY 6-8 TIMES MON-SUN. I CAN'T UNDERSTAND ANYTHING THEYRE SAYING AND HAVE FINALLY STARTED NOT ANSWERING PHONE. I ADMIT I OWE A PORTION, BUT NOT ALL OF THE CHARGES THEY HAVE ADDED. I AM LOOKING FOR A CLASS ACTION LAWSUIT FOR THE UNETHICAL PRACTICES. I FEEL I HAVE BEEN DOUBLE CHARGED: TAKE MY BAILOUT MONEY AND THEN DOUBLE CHARGE ME!!! (BY THE WAY I SAID THIS TO 2 DIFFERENT ASSOCIATES AND WAS HUNG UP ON!!!)

Chase lost a $1, 600 mortgage from me back in July and as of mid September has yet to find it or credit it to my account despite my showing them a cleared check (front and back) showing the money going into their bank and also sending them a bank statement showing the $1, 600 coming out of our acccount. They refuse to give a phone number other then their primary customer care (joke!) 800 number. And to make it worse, the 800 number routes me to the delinquent payment department where I get read the riot act and harrassed instead of being directed to their research department where my file is. Now they are harrassing me at work and threatening to ding my credit report if I don't pay the payment, which they already have. Unbelievable. Avoid this business at all costs is all I can recommend. wish me luck!