I AM SO ANGRY I COULD SCREAM. I RECENTLY OPENED AN ACCOUNT WITH CHASE .

I opened with a beginning balance of 16, 697.00 from a W/C SETTLEMENT.

I, like many others, had waited 2 yrs for this money while living on next to nothing, so yeah, i was making major purchases.

ANY AND ALL CHECKS WERE COVERED, AND NEVER ONCE DID MY ACCOUNT GO INTO DEFAULT.

BUT AS SOON THE BALANCE BECAME 2000.00 THEY FROZE MY ACCOUNT AND USE OF MY CARD !

TODAY, I RECEIVD A LETTER, STATING MY ACCOUNT IS BEING CLOSED AND I WILL BE SENT A REFUND CHECK ? WTF ?

I HAVENT EVEN GONE INTO DEFAULT, AND THE FIRST DAY I NOTICED MY ACCOUNT WAS NOT WORKING, I WAS TOLD I HAD A PREVIOUS BALANCE WITH THEM BACK IN 2003 AND THAT THE OLD DEBT HAD BEEN SOLD TO A COLLECTION AGENCY.

Within 30 minutes I had contacted the collection agency given to me by a chase rep, paid the damn 203.00 via a pre-paid card, received a confirmation number, called the chase rep back, gave the confirmation number and was told its not good enough they need proof by the form of a letter from the agency. i called back the agency, and was told they have no access to chase, it being a financial instituition, and that they do not report to the chex system ??? again, wtf ?

I than had two different reps telling me two diffeferent stories, and the funny thing is, all they had to do was take the $$$ out of my account if indeed i owed them, which i'm really starting to question !

SO, INSTEAD, THEY ARE SHUTTING MY ACCOUNT DOWN NOW, EVEN THOUGH I HAVE PAID WHAT THEY SAID I OWED, AND SINCE THEY FROZE THE DAMN ACCT, I WILL HAVE TO SUFFER THE PENDING TRANSACTIONS THAT DIDN;T GO THRU, WHICH I'M SURE I WILL BE CHARGED 35.00 PER ITEM AND I THINK ITS A BUNCH OF B.S. WHEN I STILL GOT MONEY IN THE ACCOUNT !

NOW I KNOW WHY MY GRANDFATHER SAYS BANK DO NOTHING BUT RIP PEOPLE OFF !

I WOULD RATHER STUFF MY MATTRESS THAN DEAL WITH ANY OTHER BANK AT THIS POINT.

I had an account with Chase until there was NSF charges showing up on my account. When I asked the bank they stated that they charged since automatic charges were being placed against my account with insuffucent funds to cover the withdrawal. I asked who was making the withdrawals, I was told we don't know. I closed the account on a Monday and teh bank stil charged my account the NSF charges ffor three days days after. I asked why, teh manager told me the account doesn't actually closed for three days after you notify us. I attempted to dispute the charges and was told to leave or they would call the police. They sent the charges to a collection agency and to this day the bank still refuses to verify the debt, provide me with statements that shows who attempted to withdrawl the funds from account or allow me to properly dispute the charges and pay me back almost $2000.00 in charges that I paid before refusing to pay more.

On Friday, July 3, 2009, I logged into the Chase.com website to make a payment on my credit card. While I was there, I decided to set up a payment for July 9th for a 2nd card that was formally through Circuit City. After making the online payments and logging out of their website, I realized I had forgotten to change the date for the 2nd card to July 9th; so, I logged back in within about 10 minutes of making the payment. Their website has a feature that allows their customers to delete pending payments. I had never used the feature before. I checked and saw that my payments were still pending so I pressed the delete button for the card I needed to change the date on. It gave me an error message:
"We were unable to process your change. An error has occurred while processing your request. Please note the time and report this error to customer service. (6881)"

So... I followed the instructions and called Chase Bank customer service. I explained what had happened to the agent and he assured me that he could cancel the payment for me over the phone. I was relieved...until Monday, July 6th, when a check of my bank account showed that the payment had posted anyway. I called Chase bank customer service again. The customer service agent didn't know how to handle my situation, so she transferred me to another department that handles payments. The woman in that department said they could not cancel my payment, didn't know why the first customer service agent had told me that they could cancel the payment, and (here's the kicker) if I didn't like it, I was more than welcome to consult a lawyer. Unfortunately, at that point of the conversation, I screamed a couple of expletives at the rep and she hung up on me. So...now I had to deal with overdraft fees and overdraft protection fees of about $40 because the first customer service rep obviously didn't know how to do their job.

I've got some customer service experience under my belt and I was trained to work with the customer to the best of my ability. The last thing that I would have ever done to a customer would be to tell them to get a lawyer when it was obvious the mistake was made by one of my employees. If Chase Bank would like a good customer service representative to come work for them, they are more than welcome to contact me.

Chase bank is robbing me blind I had $172 in the bank. 2 checks came before my electronic paycheck deposit. One check was for $176 another was $54.63. Chase ran the $176 check through, creating a negative, charged me insufficient fees then ran the second check ($54.63) then charged me again. This is screwing me. I want to get even.

After paying all payments on time and paying 4-5X the minimum required, I just received notice that my Chase Credit Card accounts have been closed for some pretty flimsy reasons:

1. Number of bankcards opened has grown too fast.

This is an ambigious statement. What is grown to fast ??????

I have 2 credit cards, one opened in Feb 08 and one opened in Nov 08. Obviously my credit was good enough to open the accounts?????!!!

2. Average length of time since bankcard opening is to short.

Another ambigious statement. One card has been

open for 18 months and one card has been open for 9 months. What does the length of time the card is opened have to do with anything????? If this is how you evaluate a person s credit worthiness then you would have to close

every account that was opened...because when the card is opened the length of time will ALWAYS BEGIN SHORT...Duhhhh

3. Total available credit on bankcards is to low.

This is a LIE! Total Fabrication!!

I have one card with a $2, 000 credit limit and a balance of $290.

The second card has a $2, 000 credit limit and a balance of $1, 165. The second card has a higher balance because I was offered a 0% rate for 12-months and I used the offer to pay for my deck. I have 6 months left at 0% and planned to have it paid off by the end of these terms. I have never added anything additional to this card.

If this is how Chase treats a GOOD customer I have no use for this bank. I should mention that all of my other credit accounts are in good standing and all I have no negatives on my credit reports. This bank is a Rip-Off!!