I started out as a Chemical Bank customer and was quite happy with their service until Chase took over. It's been down hill for the last 20 years. The final straw was when I spoke to a Customer Service rep to inquire into new fees for withdrawal from non-Chase ATMs on top of the withdrawal fee from the institution you are withdrawing from. I asked when had this practice been put into effect and she told me "It's always been this way." Uh, nooo. "I've been a customer for 20 years and this has not been policy, when did these fees start?" She continued to lie and tell me it's always been this way. She must not have understood what I meant.

My other favorite Chase bullsh*t move is when I deposited a secured check for $ 4,000 and Chase chose to slowly make the money available in drips and drabs. Even after 10 business days they chose to make only half of the money available even when the entire check cleared the other bank. I am not some irresponsible child who needs a parent to decided how much of my money to make available to me.

I can't tell you the stress, misery, lost money, lost hours Chase has caused me as a result of funky accounting practices, dishonest representatives and inexcusable behavior. The day I closed my checking and saving account with Chase was one of the most liberating days of my life.