We closed our business on 12/6. On 12/5 our credit card payment was due. Chase called me before I even got the bill showing a past due balance and started badgering me about a payment. When I got the bill I notice they had raised my intrest rate from 9.9 to 27.99%. I called them to arrange payments close the card and get the intrest rate reduced. They did set up payments and change the ongoing rate to 12 %. I asked that the current intrest amout be ajusted for the current month. They said they could but only after the first payment was made on 1/5/2009. The payment was made and I called back to get a credit for the intrest charged over the original rate 9.9 or the new rate of 12%. I was told now after I had made payment arragements and made the first payment they would not do it. Ms Williams was the representative that checked with her supervisor when I made arrangements for payment. She told me they could do it. Jennifer was the second representative I called on 1/8/09 that refused to adjust my intrest rate.

I will never do business again with CHASE bank. After what each American citizen has done by bailing these banks out they pay us back by charging 27.99% intrest. I think that is criminal! They tell you one thing to get you to pay then do another.