The delievery dept has no clue how to set appts and find customer info. 1st time i was suppose to have the exchange they forgot my delievery, and today my appt was from 2 to 6pm and they came at 12. I called re message that they had left me saying they were at my house at 12 and they could not find my information. The manager is a idiot...has no clue what hes doing. Now i have to wait until sat for delievery! I will never purchase any thing else from your company!!!