Chase Credit Card Company

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Category: Business & Finances

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United States

Chase Credit Card Company Reviews

PamC May 7, 2009

Terrible customer serive

Fraud dept. calls me to say that they have put a "hold" on my account for questionable purchases. Purchase were legitimate that they put hold on, but for unauthorized charges from www.smartsavings.com in the amount of $29.95 + $1 every two weeks, they say they can not stop this!!! This is the "fraud" department!!! I asked them to google www.smartsavings.com to see the scams that this company is up to and they just shrugged this off.
Terrible customer service. They say the only thing I can do is cancel my card and get another one!

Chase needs to get act together!

July 14, 2007

Bad practice of business

I had the impression that Chase was a good credit card company. Couple months ago i had to do a cash advance for no more than $200. Couple days after I made a payment covering that cash advance and any possible finance charges. I just found out that the only way of paying for a cash advance is paying the whole amount of the credit. In other words, if you have an outstanding balance for $2000 dollars on you account and you have a cash advance of $100, to be able to pay for that cash advance you need to pay for the whole amount of you balance. They are charging me 24% and what initially was a cash advance of $200 became almost $500.