Chase Health Advance statements are deliberately misleading and are designed to make sure that you do not pay the promotional balances on time.

I've set up online bill pay... Transfers me to another site, will not allow me to pay online ... Will not take my login and password ... CAN'T talk to real person, always ridiculous wait time, no email or live chat support. Only option is to call and wait, wait, wait. Seems they intentionally try to make you late so they can jack up interest rate & pay fees. They SUCK!!! Paying off ASAP & will never do business with Chase again. Thus us my 2nd account & have had problems with both.

I borrowed $ 1000 from Chase Health Advance at the assistance of my dental office to pay for a dental procedure I had to have. I was told that if I paid the balance within a year I would have 0 percent interest. I paid the $ 1000 back within 5 months, but since I missed a payment in the beginning Chase kept charging me interest at almost 30 percent AND monthly fees of $ 39. So, I have been paying interest and fees on intereson fees. I called to see if we could negotiate and the best they said they could do was waive two fees. I offered to ptay the interest if they waived all the fees. They wouldn't. I offered to pay the balance of interest and fees on the statement that posted my last payment and they refused. If there is a way to submit a written complaint they wouldn't tell me and there is no direction for this on my statement. I missed a couple of monthly payments but paid the $ 1000 well before the year was out so I feel that paying over $ 300 on an initial loan of $ 1000 over 5 months is preditory. And interest and fees will continue to accrue. These are preditory practices geared towards people who are sick in some way or another and not up to their best. There is the letter of the law and the intent. Chase is pushing the letter of the law to squeeze every dollar possible out of people who sign up for their plan. I understood the associate at first to say that he would waive the fees if I would pay the interest. I said I could do that and how much would the interest amount to. He took a looooooong time to calculate the interest, and the came back with the original $ 327 plus change PLUS a $ 2 charge to pay over the phone. I asked him what the interest was. He said I had to pay the full amount, then he would back out 2 monthly fees (out of 6) and they would send me a check for the credit. So what was he calculating? I asked to speak with a supervisor and that took about 1/2 hour and I had to listen to the same line of music over and over and over again. That was just annoying but not surprizing. The supervisor didn't tell me anything new. Years and years ago I had a credit card with Chase Bank when my original credit card provider sold their accounts. I quickly closed the account as Chase was using unfair and predatory practices then. When my dentist suggested I use them, I decided enough time had passed and perhaps they had changed. They have not. I have found a new dentist too.

I got a 0% finance charge loan from Chase Health Advance for dental work. I always paid extra on the bill and always pay all my bills the day they arrive. In September I never received a bill and got messages from CHA stating that my 0% finance charged was void since I was late on my payment and my interest would go up to 24.75% retroactive for my loan. When I explained I never rec'd a bill (I also then made a double payment) I was told I would be put in for a request to be reinstated for the 0% financing. I was denied. I then asked to talk to the top person, someone names Cindy Grobmeier and was told they did not have a number where to reach her...???Are you kidding, what kind of company is this? They dont use coupon books so they send you a bill. You don't receive the bill so you have to pay 24.75% finance charge.?! Are they not sending the bills on purpose so you get stuck paying the whole loan so you dont get slammed with a huge finance charge!?And why cant I talk to this " Cindy" person? Can someone please answer me?
Im ready to get channel 3 on this, they are a horrible company!

Does anyone have the address for the corporate offices of Chase Health Advance? I have had the same experience with this company that everyone else has had and wish to contact the Sr. VP of Sales and Marketing, but cannot find an address. Of course, the representatives who work their phone lines will not disclose this information.

Never use this company, there are too many other interest-free programs out there that are ethical and employ sincere representatives who actually have customer service training.