I have been a Customer of Chase Home Finance for 3 years now. They Purchased my loan from New Century Mortgage after my 1st year in my home. Every payment I have sent in has been mailed 2 weeks before they were due, and every one has been held 20+ days before they even attempt to deposit them. This has made every payment LATE, so they can charge more interest and more late fees. THIS IS NOT FAIR!! It’s not my fault they can’t process my payments on time. Today I received a FORECLOSURE LETTER!! And I also received my check dated 8-25-2007 for my September payment that they held until 10-22-2007. Are these people Crazy?? I have been given over 11 phone numbers to use to contact people that only have Voice-Mail, and NEVER return my calls. Not even the Foreclosure Department has returned my calls. I guess they need a write-off or something, maybe that’s why they are determined to take this house back. Anyone with information on Chase Home Finance please contact me @ [email protected]. I am starting a Class-Action Lawsuit starting TODAY!!

Damage Resulting:

This has ruined my credit due to them not posting my payments as they should, and I have had to Stop-Payment on my last 2 house payments because they are still floating around somewhere. They say they have not been received. They want me to pay it over the phone, except now they want all past-due payments "That they have screwed up" plus another $1500 in attorney fees, plus another $1700 in more BS Charges.

After contacting the Better Business Bureau, they gave me this web-page to post for everyone that can't find the information.

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100018450

The Business is Chase Manhattan, The Chase Home Finance Department that holds the Mortgage to my Home, It all began when my one of the agents with my insurance Provider accidently cancelled my insurnace by one digit , It was suppose to be another persons account they were cancelling, but instead it was mine, well Chase Home Finance sent me a letter stating that I had NO insurance coverage on my home, so I then called my insurance provider and after about 2 weeks everything was taken care of, but where the problem lies is with Chase Home Finance, they have now been sending my letters stating that I owe them BACK ESCROW, to make up for my insurance that was accidently cancelled, My insurance provider has already re-issued a check to them 2 months ago and they still insist that I owe them this back escrow for house insurance, they expect me to pay $1,188.50 up front or add and extra $70 a month to make up for it, My wife and I have called Chase Home Finance repeatedly to explain to them the situation , but Chase Home Finance's outstanding telephone technicians, as I call them, Can't seem to understand that the problem has been resolved with my insurance problem, Chase keeps insisting that I owe them this money, and I DO NOT. I have always paid my house note 1 month ahead of time and have always paid the correct amount. I believe the problem is with Chase Home Finance having each department in different states, all is done with computers, you call one department in this state and then get transferred to another department in another state and still can't get anyone of the phone that knows what they are talking about. Being my wife works for a large Law Firm my nest step will possibly be taking Legal Action after I try once more to get CHASE HOME FINANCE to understand THEIR problem with my escrow, Can you Sue for Stress and Mental anguish caused by a large company such as Chase Home Finance?