I had filed loss draft claim with Chase in October for damages to my roof and bathroom and bedroom ceilings. I sent in all the necessary paperwork they say was required for the process:adjustor's report, mortgagee affidavit, contractor's estimates, and waiver of lien form from the contractor and a tax form from contractor. I received the first part of my installment to get materials for work to be done. I found a contractor, he did the repairs. Called the inspector to come and inspect the job. He did and submitted his report back to Chase. Everything was approved they said, but everytime i call to see when they will release the remainder of the funds, they keep telling me 3 to five business days. I called again and again, they told me the check was mailed on the 11th of January. Today is the16th, so where are my funds? It's been 5 business days. I have people that i have to pay and they keep calling me to see when they will get their money. So what's the problem? Where is my money Chase Loss Draft Dept?