Over the past 5 years I have been trying to payoff my Chase Credit Card. I have only been late paying them 3 times (and that was only two days past 30 days). They continue to charge me 30% APR. Is there someone I can complain to? My other creditors were willing to come down but not Chase. Does anyone know if there is something I can do?

Chase recently closed my account. My balance has been 0 for the past few months, and knowing CC companies are closing accounts due to inactivity...I assumed this was the reason. It was not! Chase is the sneakiest company I have ever dealt with.

This past December, I realized Chase had not sent me a renewal card, so I called them. This is where it all started. The rep with a heavy accent told me no problem, then proceeds to sell me "payment protector". He assures me that with no balance, there is no charge for this. Once I have a balance then only 1 percent of that balance will be applied to payment protection. Fine. He even assures me with a 0 balance there is no fee. Now, since I have not used my Chase card and have no balance I have not been opening my statements. Bad mistake!

February, I see a 10 dollar fee for "Credit protector" - Not! "Payment Protector" and it has been charged to my card -now payment protector applies a 1 cent fee! I'm confused...so I call Chase. They tell me both of these protection plans are 3rd party compaines and I must call them. I call both companies which are NOT related. I thought maybe with the reps heavy accent, he sold me both protection plans! Both companies deny how this could have happened without my consent. I have never wanted or ok'd this Credit Protection. Now due to me not paying the 10 dollars and 1 cent for 3 months...they have closed my account!

If Chase CC, Chase Credit protection, and Chase Payment protection are 3 seperate entities...how is it that when I called the CC company to send me a new card this is where they attached this fee!

I also had a Chase banking account for 6 months...their bank sucks worse than the CC. There is a fee for EVERYTHING! Transferring money, using your own money, getting your balance, overdraft protection goes on a seperate CC with a high interest rate! I even set up overdraft with my own savings account and there was a 25 dollar fee everytime money came out of my own savings! UGH!

I now use my Credit Union for banking which I LOVE and my Bank of America CC which I love...

Balance transferred from Chase, but they won't let it go. After speaking with five separate CSR's and getting the run around--everything from I'll have to let you speak with my supervisor only to get dropped, to getting transferred to a department that is closed. I have had it. They want to hang on to the interest and charges and not let go. I'm getting charged by BOTH now for the same balances. Something tells me that should be illegal. They even have change their policies to post payments made after 1PM to the next business day. How can they post purchases made the same day, but not payments? How can they take five business days to transact a wire transfer, when it is instantaneous?

I know they are all bad, but choose your card carefully and get those balances down. Shame on the credit card companies! Take back control. You, the consumer, should be calling the shots, not them. Imagine a room full of a dozen or so smug tycoons rolling in your money! Stop the madness!

Chase is going to lose all my personal and business accounts by treating excellent customers like myself who don't default or ever make late payments and turn around and raise rates on us. Called them and notified that i never received a notice in increase rates, they said they did late january with a deadline to respond by mid feb! First off, not enough time to make a decision...and when asked if there was anything they could do? NOTHING! Rep was smug and very unfriendly. Will NEVER DO BUSINESS AGAIN WITH CHASE!!! No wonder big banks like them are losing ground day by day. All they want to do now (after receiving our tax payer dollars) is take tax payer money and shore up their balance sheets and then raise rates on all good existing customers to squeeze them for profit so that they can afford corp jets and elaborate parties again.

I was behind one payment on my mortgage for two months with Chase, only because they would not take partial payments. However it is now current. During this process, their collection calls involved a question "how do you pay your mortgage?" Well today, I get another call, apparantly I am late - which is strange because my billpay was never late before. But nonetheless I told them they should have already received payment and if not received in a couple of days, to let me know and I would research. Then again, the question - "how do you pay your mortgage - a paycheck?" No, I have recently become a crack dealer - yes of course through paychecks. I asked them why that question and they said it's for their investors?

Not so much that I care, but it is really annoying. Do they have a right to ask me this? I qualified for a loan, I am current and now you are asking me how I am paying for my loan - I dont believe it. I think their is some other tactic.

Any comments or suggestions would be appreciated.