Have had my two cards originally with Providian, bought out by WAMU, then bought out by Chase. In the last eighteen months I have had my interest rate raised by at least 8-9%, with no reason given, other than "to maintain profitibility" on the account. Now i do carry balances on the cards, but i make more than than minimum payment required, never been late, never gone over the limit. In addition, within the last 18 months, my credit limit for both cards has been reduced twice, with the second one occurring yesterday(with no advance notice, i might add).my visa limit has been cut by 45% from its original limit, and my MasterCard has been cut by 56% from the original limit. The only answer to my numerous inquiries, were that the decision was based on extensive deliberation. Never mind the fact that i pay on time, never exceeded my limit, and send more than what is required. And when i asked this question."if your corporation cuts my limit, it makes my credit score worse because you are telling others i am have more debt that i actually have, because of the available limit, i got the typical "tough sh*t, it is not our problem" answer. absolutely disgusting. this company raped the consumers repeatedly, got bailed out by the consumers, and is continually raping us still. but i will say this, i took great satisfaction in getting both representatives to hang up on me instead of the other way around. will be glad when my balance is zero, and they call me with all the offers to increase this and that. will lovingly tell them to "stick it straight up their candy a**es"

We have a home loan with Chase.. We over pay on our payment every month.. So if you can imagine Chase has no idea why we over pay and so the extra money is in a "holding pattern".. Now what kind of dummy would do that? I had thought bank people were a little smarter?? Guess I was wrong.. I further called Chase today to try and convey that the extra money needed to be applied to the principal (dah). IT TOOK ME 30 MINUTES BEFORE I COULD TALK TO A LIVE PERSON!!! And I think I had to lie, so I could talk to a real perosn!! All the animated stuff does NOT apply! When I did talk to a real person, it is just plan difficult to deal with "stupid". The loan is in my husband's name.. he gave her all the information she asked from him. I then started talking to let them know what we wanted to do with the overplayment. Oh well then I had to confirm the address of the home, give my full name, etc.. All to just to convey what to do with the overpayment.. APPLY IT TO THE PRINCIPAL... WOW.. Large BANKS have the worst CUSTOMER SERVICE practices..

This a is one of 3 cards got in my name but was not me identity theft chase never ever had a chase as don't even remember acct name yr ago when I did last payoof in my credit cards I closed all my accts however my credit information had leaked out and been actcessed chase 24201-demino 402405508 $5021.02 But as my mailing address had not been changed when left house empty my mailing and identity was being used as had just moved down street one block too other house 1422 washington pike old one 1510 washington pike all my credit information had been actcessed and used for long period as they keep up till I got collection by stilling mail as well was able too use my credit. Police report filed gave all info I had Ricky Wiley 1422 washington pike american express closing they claim as well used some posible idenitity can check with knoxville police all can say. Wasn't awhere acct still open till got collection letter from phone too credit card and personel idenity used internet and in person.

On 01/04/11 they credit me $802.00 for my account for my credit due to debit card dispute. Also credit me for od fee, refund nsf fee. Two days later they did a reverse credit nsf fee, and a reverse credit od fee. I did a claim on t-mobile that why I call the claim office. I also complete the claim form online line, and receive the money the next day. I took the money off the card that day. On 01/06/11 I call the customer service check my account and told me I was $592.02 in the negative. I ask them why will you credit me $802.00 and than say a own them $592.02. I think not fair to the customer I think should do investigation first so you will not make any mistake. I feel I should not have pay no the $592.02. I talk supervisor about the problem still was not resolve. I ask the supervisor for the corporate office number he said can't give me that number. So i with online and was able to get our information our name, phone number and email address. Can you please help me to get $592.02 back to my account thank you very much in advance
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I was working out today and thought how dumb that Chase commercial is where the woman is attending a yoga class and has her smart phone on in the class and stoops down to make a bank overdraft transaction during a pose. Any one who has ever attended a yoga class, and there are millions, knows that we turn out cell phones off out of courtesy for others and do not distract ourselves during a yoga class. It obvious the agency that did this commercial never attended a yoga class and has no respect for yoga, except to make a commercial. A little, even the bare minimum, of research would have helped.