I Hate Chase. I'm a customer of theirs through inheritence. I was a happy Wamu Customer. But ever since they became chase all they do is nickle and dime you. I share everyones pain. All they care about s getting as much money as possible, they don't care if they lose loyal customers. I tryed to get a $39 returned payment check reversed and all they did was tell me it was my fault. They do nothing to prevent it like tell you theres something wrong with the transaction, The account was linked to my checking with plenty of funds, and they have the nerve to tell me I forgot a number in the account number, the account links automatically! I had nothing to type. I know the fee isn't much, but what effects me is that no one cares. Banks don't want to help people anymore, they just want to get as much money as possible in as little time as possible. I have multiple accounts with them, which will be colsed by the end of the week. I'm going to shop for a bank that actually cares about about people. I know the objective is to make a profit, but 70-80% of customers are repeat customers, if they lose one of two loyal customer, they lose a lot more through word of mouth. The horrible thing is they will do nothing for you, no help whatsoever, I cannot believe what my back has become. In the good old wamu days they would waive overdraft fees, and tryed to help you at least a little bit. Now! Its better luck next time. Too bad for you. I don't care. I just hope my new bank does not screw me over like they do. Down with Chase! Let them Die! They don't deserve our loyalty. We a all good people who are imperfect. It is obvious that chase doesn't care what kind of customers they have, as long as they get there money.

Chase thinks it's got creditors by the balls! What I don't think they realize is that members of the House and Senate have accounts withe them also and are hearing from their constituents. Chase made bad business decision after bad business decision and like others were deemed to big to fail.

After a battle with Citi over Providian, Chase execs were seething with greed. The anticipation of all that revenue they'd be getting. Not sure if they failed to realize or just didn't care but, a lot of Providian's business was from people with bad credit. Huge mistake now. What looked like a great deal turned out to be a costly mistake and they are making their best customers pay for it!

Chase sucks!

I was a victim of a phishing scam. A Microsoft look alike website popped up- its called scareware- telling me I needed to have anti virus program right away. BOTTOM LINE: Chase ruled in favor of federal criminals giving them my money as "I benefited from the transaction" ...outrageous!!
CHASE IS BAD> GO ELSEWHERE FOR BANKING!! Chase took over my bank, previously WaMu.

Another Chase rip off!
Credit card was under credit limit. Chase added a finance charge - put the account $9.00 over limit. Then they add a $39 over limit charge.
And they used our tax dollars.
May every employee of Chase have the same thing happen to them, repeatedly.
Card is now canceled and I will never ever do business with Chase in any way shape or form again!

Prior to reading these articals, I had the dreadful experience of learning about Chase's banking policy the hard way. I call it their little transaction manipulation scheme. As the manager tried to convince me that their policy was to help me, I instantly refuted the suggestion by pointing out that policy should never supercede logic.

Oh she went into great detail about how they do batch transactions and that some vendors transactions are delayed but why is it that a small chain of banks such as WAMu can function without the delayed transactions (as if it is a software issue) and Chase can't?

Or is it that they choose to use this outdated software/strategy because it allows them to profit the most? Also, since when does batch processing outweigh the logic of batch processing according to the date and time? Why even print a balance on the statement if the balance is not going to be guided by chronological dates?

Essentially, they could exercise the right to organize the transactions in whatever way it is necessary to produce overdraft fees. All this but I don't have that luxury to manage my transactions to benefit me.

I use to be proud that Chase purchased WAMU but now I am ashamed to be affiliated with a company that cares more about it's profits than it does, it's policies to do right by the customer. Most consumers can understand chronological order. Who understands Chase's special transaction manipulation strategy? I personally do not wish to work for Chase to understand how they do banking.

It is a shame. A dreadful shame. Why not make banking easy? If it were easy, they might not make as much profit.