CHASE has been charging fees to my dead mother's account. Even after being handed a copy of her death certificate, the bank's position is that it has the right to freeze the account so that only other's won't have access to the funds. In the meantime, because the account isn't being used, CHASE will gladly charge it fees. It is the family's burden to be "timely" and I heard straight from the representative that it is more CHASE's property than her family's if the actions are delayed. He said it is just not possible to do it any other way. It is immoral.