Chase Visa Credit Card Services

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Category: Business & Finances

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Georgia, United States

Chase Visa Credit Card Services Reviews

Wgailb May 20, 2010
Unfair Late fee and increased APR due to late fee
I have a Chase Visa Credit Card that had a payment due on May 9, 2010 which was a Sunday. I took the payment to the a Chase bank location on Piedmont Road in Marietta, Georgia on 5/7/2010 and put it in the deposit box knowing that it would be processed the next day which would have been 5/8/2010. I have never been late because I know how these banks like to charge those outrageous late fees. Today I got my statement and saw that the payment had not been processed until the 5/10/2010 which was a Monday, a $39.00 late fee has been added to my balance and the APR was increased. I talked to 3 Chase customer services people and each one said that the fee could not be reversed. I think the due date was a calculated move so that Chase could charge (who knows how many people) that late fee. I know that my payment was not late and I feel that the late fee should be refunded and the original APR should be reinstated. Shame on Chase Visa Credit Card Services.

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