Chasefreedom Card

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Category: Business & Finances

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United States

Chasefreedom Card Reviews

kaslees January 26, 2010
Overlimit Fee
Dec 29, we walked into the hotel for a night stay. The room was $98 a night and we gave the hotel the Chasefreedom card. They submitted it for the authorization and it went through. Next morning, we used same card for check-out. It made my balance over the limit and they charged me the overlimit fee, $39. Before the day, last transaction was on Dec. 26. We had no usage of the card since then. The card denied the transaction when it is over the limit, but, this time, they did authorized the card for the amount of $98. And they did let me over the limit, and charged the overlimit fee. When I complaint the fee, they said it was for my convenience. And the overlimit fee is in the card agreement. Yes, it is there, but not this way. They had to block me to use the card for $98 on that night at the hotel, if they are working for me. The Card promotes the usage on the travel for more return and had made us to go over. I think it is a bad and unfair business practice. They should refund my $39.

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