Cheap2Dial
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Category: Services
Contact Information United States
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Cheap2Dial Reviews
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Sarah
April 6, 2010
Scam - Refuses Refund
While filing our taxes, I noticed an increase that never went down on our telephone land line bill. I'm almost embarrassed to say I didn't notice the monthly charge on my AT&T Phone bill for 9 months. I started to investigate the charge from USBI aka Cheap2Dial. Since we use our wireless for long distance and even have AT&T as our long distance provider 'just in case' on our landline - I called Cheap2Dial thinking it must be a mistake.
I was told I signed up via the internet. I know with 100% certainty that this is blatantly false. I requested they send me my enrollment information which they did. The information they sent contained a bogus email and a fictitious birthday. When I asked for refund they refused.
PLEASE, please - I implore anyone who is making this horrible company rich without even knowing it to file a complaint with the FCC. This is illegal and is pure fraud. Google Barry Rynearson the owner. He deserves to be behind bars.
The FCC may be our only recourse and they take these complaints VERY seriously.
Please visit: http://esupport.fcc.gov/complaints.htm
Click wired telephone --> Next --> Slamming: Unauthorized switching of your home telephone service to another company
Somebody is sitting on a yacht with our hard earned, UNAUTHORIZED, stolen dollars.
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bebe46
February 22, 2010
unauthorized charges
I just got off the phone after noticing a charge of over $17.00 that I did not approve. People, check your bills. I was told I had probably signed up for this on the internet. So keep your eyes open.
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Amie Ohio
December 3, 2009
Charged for service I did not authorize
Well looks like they are still getting away with this scam. I received my ATT&T phone bill today to find charges on it for cheap2dial. When I called them they told me some guy filled out an online application and advised me to pay the $17.00 charge. I guess at $17.00 a pop they will still come out on top.
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zhliuncc
August 18, 2009
scamming
There were unauthorized charges on my telephone bill from USBI/cheap2dial from Oct. 2008 to Apr 2009, total of 7 months, 14.38$ each month. I did not notice that until Apr. Then I made a call to cheap2dial and they said the most they can do is to refund me 6 month instead of 7, and said it's their company policy. The guy talked to me named Terry said someone from their company will call me but as expected, I never receive any call back.
USBI also allows another company called "universal call plan" to charge me for 6 months. After I call the UCP, they agree to give full refund but have not received them yet. BTW, my tele company is ATT.
My roommate did some shopping online and use my telephone number with his name as contact info. My number is also in the yellowbook. I don't know how these companies can charge me without my permission. Is there somewhere to file this kind of robbery instead of just complain here?
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acortez
July 20, 2009
Unauthorized Phone Service
On my AT&T home phone bill I was billed for a monthly service called "cheap2dial tel" with a billing agent named "USBI" They told me when I called that I had contracted "online" with their company for service and they would send me an email to confirm that. I (probably unwisely) gave them my email address... They told me I could call back and ask for credit after recieving the email confirmation that I had indeed subscribed. They told me they had canceled and blocked my phone number from any further charges. We shall see...
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