I bought a battery for Checker about a year ago and it went bad on me. I called the store where I had purchused it. They told me that it was still under the free replacement. I drove down to the store for the free replacment, when I got there they told me that it was no longer under the free replacment, just the regular pro rate. I asked for the DM's number in which i was givin that. I phoned the DM that very same day before i left the parking lot. Three days passed, I did not hear anything for the DM. That is when I went to coprate. They told me that there is nothing that they can do besides what I was told in the store that day. And they wonder why that they are being bought by O'riley. With customer service this bad, lets only hope that O'Reily will make it better. And as always another CSK customer gets screwed.