Checkers & Checkers Hypers
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Category: Services
Contact Information United States
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Checkers & Checkers Hypers Reviews
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Hudlov
February 10, 2011
Gutting a stockfish whilst customers wait
I visited the take away section to purchase some fried fish. The one and only staff member was gutting a stock fish. Customers began stacking up, but they remained unserved - most turned on their heels and left. So much for the old adage ' He also serves those who stand and wait !'
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Grabby
September 21, 2010
Refused to answer or respond to questions
We saw an open till, when we asked the lady if she was open, she ignored us. So we asked her directly again, very nicely, if her till was open, because she kept on ignoring us. She still did not care to respond to any question so we went to stand in line at the next till. As the next guy came to her till she started helping him.
Checker Pavillion, has the worst service. It happens over and over that there is problems.
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Nadine
September 8, 2010
Not good business practice to say the least
I went to Checkers Canal Walk today and purchased 5 items, 3 of the 5 items prices differs from the shelf to the Till. My total loss R7 not an issue but how many people are getting ripped of, this means that 60% of the items I bought was marked wrong, how many others are still on your shelfs with incorrect prices. Not good business practice to say the least.
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Sherdel
September 7, 2010
With such bad service I dont think I would want to go there agai
After standing in the bakery queue for a few minutes and finally being the last one left, the girl behind the counter just decides to leave for her 'lunch break' and refuses to help me. Then another employee notices and tells her to attend to me as I am the only one left. The girl refused, and the two got into a long unprofessional arguement. The girl then helped me with such attitude, practically throwing my rolls at me.
Then upon paying for the goods the lady behind the till (who I could not hear saying 'Next'), gives me SUCH attitude and poor service that I almost left the goods and left. If looks could kill I would be dead by now!!!
The customer service is a disgrace, they are extremely slow, unprofessional and rude! I am appalled by what happened on Saturday, such attitude is uncalled for and definately not professional in any business. I suggest the manager in charge of the branch gives his employees some guidelines on how to work with customers and change their attitude towards clients.
I do my shopping at Checkers numerous times in the week as its just around the corner from my house, but with such bad service I dont think I would want to go there again!!!
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Breymoore
August 31, 2010
Not willing to substitute
Still have not yet received a satisfaction response to my complaint. Just calling me to tell me that CALIFORNIA SODA WATER is now 'available' does not cut it for me. I want petrol money, the staff there wasted my time (Percy) and why should I drive 15 km's to pick up six bottles of SODA WATER, just because he thought he was clever for not allowing me to take a different product (he now suddenly is able to 'substitute' and offers me SCHWEPPES SODA WATER, at no extra cost. Interesting...
So far, I have received at least six cell phone calls, I am sure quite some admin and management time has been wasted, and all that due to a price difference of R6. I think your staff must be absolutely mad, no wonder supermarkets often do not make a lot of money!
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Smardine
August 25, 2010
Not only do you stand in queues for a long time, but their staff is unfriendly too
What a drag to go to Checkers, Gape Gate, Brackenfell. Not only do you stand in queues for a long time, but their staff is unfriendly too. Also, at the dairy and chicken aisle, you are overcome by a bad smell. I changed my store now and don't shop at Checkers at all. My friends have also complained about similar incidents as mine and have also changed their supermarket. Checkers won't see me again.
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