I am never ordering from Chegg again. They never sent me a book that I ordered, two weeks later I notified them, all they did was give me back my money. They did nothing to make it right. I went 2 weeks in class without the book. AND!! Most places will send you a reminder email that your books are due. NOT CHEGG! They charged me over 30.00 for an extention fee! Holy SHIZ! You think they could give me a break, I have given them lots of money over the years. I found a website called textbookrentals.com and they give you a FREE 15 day grace period after your books are due. They also send you a packet to easily send your books back, no printing out anything. I'm not trying to advirtise for anyone, but when you compare them, Chegg is unholy.

I also wish I had read some reviews of chegg.com before renting books for them. I did finally receive all three of my books but I did not receive the third book before sending several threatening emails. No one returned my phone message. (All of this was with expedited shipping). Try to find an alternative. Chegg truly has the worst customer service I have ever experienced in my life. I hope they actually send me something about how I can mail back the books after I am done. (they are supposed to pay for return shipping. We'll see)