I hereby regret to inform you about the problem faced in the Export procedures at Chennai Sea Customs and the problems are the Bribes & The procedures included recently

A)
1. compulsory Bribe in all section
2. approx 99.99% of all customs staff are collecting it in compulsory basis(Appraiser, Examiner, Preventive Officer, Supt, Ac, Joint Commissioner to the top level officer)
3. and they have fixed and Flat rate and they say it as their fees & it’s starts from Rs.50 to Rs.50,000as nominal fee (Bribe) and the cha raise this bribe as customs misc charges and we(Exporters) have headache to make it in accounting & audit
4. for a instance I have exported a material worth US$ 20,000/- (Approximately) and I Have been exported it thro L/C (Bank) while inspecting my consignment ( free S.Bill) the appraiser stated that my consignment was high value and to want Rs. Ten Thousand to pass my consignment and in the next week I have same consignment to same party with same rate/ Free S.Bill and the another appraiser asked Rs. Ten Thousand stating the my consignment was also done by L/C (Thro Bank)


B)
1.After exporting of shipment in general customs provide E.P.Copy with endorsement (Proof of exporting) and attesting the ARE 1 copies. But now they reject to attest the ARE1 stating that the particulars has not entered in their record and a penalty raised Rs.2,000 to Rs. 10,000 to pay to customs thro Bank and Bribes to all customs persons who handle these formalities and the process under goes for 1 Week to 3 Months and also exceeds my profit and my profit including my service charge in exporting one consignment is Rs. 7,000/- approx what can I do?

2.What ever charges to be made after Customs examination the word “NOC” rises which empty our pocket even it stop our future work.

3.One time I have paid duty for not submitting the ARE to CEX in time because of customs NOC which exceeds two months after my consignment reached my principal.

4. OFFICER IN CUSTOMS IS AS CRUEL FOR EXAMPLE THEY ALWAYS THROW THE DOCUMENT S TO US AFTER VERIFYING AND EVEN USE BAD WORDS