Cherry Moon Farms
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Category: Services
Contact Information 5005 Wateridge Vista Drive, San Diego, California, United States
proflowers.com
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Cherry Moon Farms Reviews
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CarK84
December 28, 2009
Scam
I ordered a product off the Cherry Moon website, and at the very end clicked on a banner that asked if I wanted $15 off my next order. As it turns out, there is a very detailed agreement that is shown (in extremely small type) that indicates the consumer will be charged $12/month, automatically billed against the credit card used for the purchase. This is a very unethical practice, as evidenced by a similar "scam" by WebLoyalty Inc, who recently lost a class action suit and is paying back the monthy charges that often go unnoticed (just do a google search). I contacted Cherry Moon and they feel no responsibility for their unethical actions. Apparently getting a few dollars as kickbacks is more important than customer loyalty. I suggest each of you let your friends and family know and avoid buying from ProFlowers, Cherry Moon Farms, Red Envelope, and Sharis Berries.
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August 5, 2008
Bad business practice
When completing an online order for a gift, a message box popped up telling me that I could immediately take advantage of a $10 discount if I placed another order with Cherry Moon Farms. When I clicked okay, I was told in prominent text that all I needed to do to take advantage of the discount was to enter my email address and zip code. However, I only noticed after clicking OK that in very small print, in light gray text, that I was "authorizing" Cherry Moon Farms to pass along my credit card information to EasySavers.com, who would charge me a $1.95 fee to use the "discount" and would then, unless I cancelled my membership, charge me $14.95 every month thereafter. This deceptive practice of making my interaction with Cherry Moon Farms seamlessly authorize and pass along my billing information to a third party, with intentionally deceptive small print overshadowed by extra large prompts that only ask for two innocuous pieces of info, should be outlawed. This experience has guaranteed that I'll never place another order with Cherry Moon Farms again. It's hard to imagine how treating your customers this way makes good business sense.
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