Purchased a computer with my credit card on August 2010. Money was taken from my card, however the computer never was sent. A few months later I got a notice saying they ran out of stock but to submit an email to a new site and it would get sent out. Still never got my order. I've emailed too many times to count, called too many times and never got a response. I saw on their website that they were offering a free upgrade to a tablet, so I followed the instructions and emailed, still nothing. No response, no call back, no product. It's been almost 6 months now.