After hearing a Chet Holmes & Tony Robbins radio spot many times on CNBC, I phoned the company. As directed in the radio spot, I could leave my name and e-mail address for a free 5-point information packet which was to be e-mailed for my review; the topic was something like "5 Steps to Increasing Your Business". Firstly, when I phoned, midway through the recorded message a representative picked up the phone and gave me his sales pitch. I explained that I would like to receive the materials first so I could review the concept. I was told that he would send the materials to me by e-mail that day and would follow up with a telephone call to go over any questions. I never received the e-mail or telephone call so, the next time I heard the radio spot, I phoned again. The same thing happened in my second conversation as the first with nothing e-mailed to me and no follow-up phone call. I have since phoned back 3 times, all with the same results. I do not understand why they are falsely advertising something that they do not provide to callers. Additionally, I am a business person and was initially interested in what they were advertising. Now I feel that is it a scam and would never want to do business with either Chet Holmes International or Tony Robbins.