Dear Sir,

First, I hope you take this complaint seriously.

I bought Chevrolet Cruze in January from ' Mansor Chevrolet'

(The Egyptian agent) Nasr City Branch - Egypt.

Since I bought it I heard loud noise in the engine whether the car is

moving or standing still (while the engine is on).

When I went to the agent, they inspected the car but they couldn't

figure out the reason for that noisy noise.

Afterthat, they told me that the Cruze version of Chevrolet has this

defect and that this noise cannot be overcomed.

Is there a solution for this problem? knowing that this noise is not a

bearable noise.

I hope you consider my complaint and send me your reply as soon as

possible please.

Best Regards,
Dr. Yousry Abdel Mohsen