My 16 yr old son has a 1994 Chevy Silverado truck. We took it to Andy Klein Pontiac yesterday for a routine oil change, using a coupon for a free oil change in a coupon book sold by a local pre-school. When the tech came in to tell me the truck was finished, he also said the "rear drive shaft universal joints are broken and your drive train is about to fall out" and that the "serpentine belt is dry-rotted". He put both of these recommended repairs on the sheet we brought home, but when I said I'd have a family friend who is a mechanic check it out, he seemed nervous. The price quoted to repair these was over $400. Today, I took it to a friend who is a mechanic, and he said there is absolutely nothing wrong with either of those parts, and even showed them to me to prove it. He had my son crawl under the truck so he could show him what the u-joints do, and even took the s-belt off the truck and put it back on so I could see that it was in excellent shape. To top it all off, they DIDN'T tell us that the coolant was completely empty (I thought they were supposed to check the fluids when they did an oil change). Luckily, my friend put some coolant in it for us, and everything is fine.

I know that with GM filing for bankruptcy, they are desperate for money, but at the expense of straight out lying to their customers?