PURCHASED A GOLD PLUS EXTENED WARRANTY AT THE PURCHASE OF THE VEHICHLE ON 02/10/07. BROUGHT IN FOR SERVICE ON THE BRAKES WHICH WHERE NOT WORKING. ON 02/17/10. GOT THE TRUCK BACK ON 02/23/10 AND PAID $328.27 ON INVOICE #: 848958 (MY CUSTOMER#: 407637) DROVE TRUCK THE 20 MILES HOME AND UPON REACHING MY EXIT RAMP FOUND THAT THE BRAKES WHERE STILL NOT FIXED. THERE WAS ALMOST NOW PEDAL. IN OTHER WORDS THE BRAKE PEDAL WOULD GO TO THE FLOOR SLOWLY BUT REACH THE FLOOR. ON POWER BRAKES THIS SHOULD NOT OCCUR. TOOK THE TRUCK BACK AND DROPPED OFF AND ADVISED THEM THAT THE BRAKES WHERE STILL NOT WORKING. THEY SAID LEAVE IT AND THEY'LL TRY AND RE-BLEED THE BRAKES. ON TUESDAY I WENT BACK AND THE SERVICE PERSON (THOMAS V. LING) SAID THAT THERE WAS NOTHING THE MATTER WITH THE BRAKES. I KNEW I WOULD GET NO WHERE AND SIGNED THE INVOICE WITH A SIDE NOTE THAT I WAS NOT SATISFIED!
03/12/10-BRAKES FAILED I ALMOST WRECKED IN WINTER WEATHER. TOOK TRUCK TO NEAREST SERVICE STATION (DEAN JORDANS GOODYEAR SERVICE STATION.) AND THEY HAD TO REPLACE THE RIGHT REAR CALIPER ASSY. I PAID $579.39 AND NOW I HAVE THE CORRECT AMOUNT OF PEDAL BACK ON THE POWER BRAKE SYSTEM.
****THIS SHOULD HAVE BEEN COVERED UNDER MY GOLD PLUS PLAN WITH THE CHEVY DEALERSHIP**** THEY PUT A MAND AID FIX ON IT WHICH COULD HAVE HAD ME IN AN ACCIDENT! THEY WHERE TRYING TO WALK ME OUTSIDE OF THE WARRANTY PERIOD SO THEY WOULD NOT HAVE TO INSTALL THE PARTS NEEDED!
I TRIED TO CONTACT GM-SERVICE C.E.O. BUT YOU CAN'T CONTACT THEM... IF YOU DO FIND AN E-MAIL CONTACT IT ALLOWS ONLY 2000 CHARACHTORS WHICH DOES NOT BEGIN TO ALLOW ENOUGH SPACE FOR THE WORDS TO DESCRIBE THE CROOKED WAY THIER DEALERS DO BUSSINESS!