They have rude employees who refuse to help or even send you paperwork in your own file, they often change thier name when you have called there so many times you know thier voice. In the beginning I knew it had to be a scam, they never tell you about thier fees they collect before they send you your money almost 500.00. Then they get 35% of your money and you get 65%. Not only do they get 35% of your money if you want the only paperwork they will give you, or say they will send if you pay $5.oo for the stamp the envelope and the time it takes them to pull your file make a copy and send is the agreement your case worker said you should have kept a copy of. You know its not like your a single mother who can barely make it and has to relocate cities twice. No they dont understand and they dont help.
The father lost his job back in september and paid once a month, recently got another job and since you basically pay them 35% they want you to follow him to see where he is working?! Thats what thier 35% was for or atleast I thought.
This company is a joke.
The good news is, since cussing my case worker out I have filed a complaint with Ga's consumer affairs.
They apparently dont understand you never mess with a mother or her childrens money!
Whew...Im done. :)