On Saturday, April 16, 2011, a friend and I visited Chili's located near the mall in Valdosta, GA around 1pm. When we arrived, the restaurant was not busy and we was seated pretty quickly, The service there was horrible, though! The waitress paid us absolutely no attention. It took her ten minutes to come take our drink order, and since it took her so long, we went ahead and ordered our food too. After waiting another ten/fifteen minutes everything came out at once (courtesy of another waitress). My friend and I noticed that our waitress wasn't just neglecting us, but she was neglecting her other tables too. When we was finished eating, we waited thirty minutes on our tickets (even after asking 2 different servers, including an employee that was dinning in the booth behind us--she overheard the conversation between my friend and I). The manager actually walked out and was talking with the girl, his waitress, that was dinning in, and when were still ticketless, the girl told him, he walked over, apologized, and said he would go get our ticket. He did not suggest a discount on our bill or anything of that matter. Five minutes after his attempt at being a "manager, " our waitress came with our ticket, and we walked out the door paying the entirety of our bill. SO needless to say, not only is the service HORRIBLE but the management is HORRIBLE too! We should have been in there, at the most, forty-five minutes, but we ended being in there for two hours.

If you're in Valdosta, GA and are thinking about dining out--stay away from this Chili's and their poor service!! If I could suggest something, go to Cheddar's--great service, food, and good prices!!

Tilapia on a plank - comes with salad - 10.95 - asked for an exchange of salad _ I don't eat cheap iceberg lettuce- tilapia - small, no seasoning, undercooked - charged an extra 2.95 for romaine lettuce even tho server did not say it was an extra charge when I asked her. Poor food and poor value!!!

I won't go to Chili's again!!

date Feb. 6, 2009 - 8:30 p.m. (this - after waiting 20 mins!)

Our family ate at the Chili's restaurant in Redlands, CA on June 20, 2008.  My brother-in-law ate the tilapia and became ill that evening and continued to feel ill the next day.  He was the only person to eat the tilapia so we contribute his illness to this food.  The food and service were excellent and we spent over $200 during our visit.  Just wanted you to know to be careful of the tilapia.  Otherwise everything else was wonderful!!

Although Chili's restaurants use the same recipies, the restaurant in Chicago Ridge serves COLD FOOD!! After sending back the soup (because it was ice cold and you could see the grease floating on top) the french fries were also cold and you could tell they had been sitting around in the kitchen. I was afraid to send them back too --maybe the server would spit on the food. The salad was brown. The whole experience was awful and we will never return to that Chili's.

Last week my husband and I ate dinner and had a mixed drink at Chili's, a newly opened restaurant in our area. Our food was good, but the drink was terrible...all the salt on the rim of my glass dissolved into the raspberry drink, making it taste terrible! Perhaps the rim should have been coated with sugar, not salt, as the drink was a sweet one.