Not good at all. I thought from the previous ratings that I would get good service. Apparently not. I ordered a case from them, and phoned them a couple of days later saying "I understand that this wouldn't be an in stock item, can I get an idea on when it might ship?" They replied with "It will ship from us today and be with you tomorrow!" I thought great, and organised that I wouldn't work thinking I would be able to get the system rebuild done and go back to work. Nope. They haven't even shipped the item, one day pay gone so far and no case either. Just got a phone call from them and they can't confirm a delivery date. Order cancelled.