Chinavasion

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(8)
Category: Business & Finances

Contact Information
United States

Chinavasion Reviews

tytwelve April 17, 2011
Fraudulent shipping charges for low quality products
Very long story but i will be brief and to the point.
they charge 77$ for a 67 ounce product that they sell for 20$.
I have a huge account with fedex in shenzen China, where they are located.
I deliberately purchased the watch and had it weighed at the fedex complex and was told that the most fedex would ever charge for that item was 26$.
I confronted them about it in their web chat for a period of one month.
Spoke to a Monty, Ray, Mac, Michelle, and a John...all told me the exact same line.
"We will notify our shipping team about it, its a website problem technical issue, we will fix it within 24 hours and email you"
One month no email.
Call again, same line.
I then showed them that i actually have a fedex account in Mainland, and that fedex agreed to pickup my orders through MY account and charge me accordingly, and they refused to do business with me under those terms...Fishy.
All the other companies i deal with including ankaka have this arrangement with me.
If you are a home based business trying to earn a few dollars, stay away from Chinavision. You will pay for example 77$ shipping one a pair of Pink Slippers.
Please do NOT take my word for it, INVESTIGATE...go to their website, and in search button type pink slippers, then checkout...after you see how ridiculous the shipping is, use the chat tab and watch what they tell you.
Its a scam and they are profiteering agents trying to make a huge markup on relatively cheap and badly manufactured products.
manafull April 17, 2011
Not genuine company
I just posted my discovery early this morning, onto the fraud watcher forum, as I just joined the salehoo today, I thus share this with the community here:

I was living in Guangzhou, PR China for over ten years. I just found that the Chinavasion's google map is abolutely wrong because, it says its office in Shenzhen city, but they put the Guangzhou city Google map in showing their Shenzhen city office address.

We suspect that the Chinavasion deliberately crafted this wrong Google map address to mislead the genuine public and this company should be removed from the HKTDC website.

We also reported this ugly act done by the Chinavasion to the HKTDC for further investigation.

You would never try to do business with the entity who gave you the fraudulent identity, would you.
agasssilovesme April 11, 2011
Do not deal with them
They made me wait two weeks to find out that a camera is out of stock and I was only told because I was chatting to someone on live help. The buyer is furious so Ihave to cancel. I have another order with them that has been processed a week ago and still not shipped out and said can take up to 20 days to get there. RUBBISH
not worth the time
PRRCONTRACTOR February 26, 2010
No product quality guarantee
I ordered 5 HDD Media Players from Chinavasion, received wrong power cords and usb cables. I chat with their customer service but they offer no help. After a few minutes chatting, THE REP SAID GOODBYE AND TOOK OFF!

THEY IGNORE MY PROBLEMS and no more communication was available to me. My ip address was blocked from their site.

www.Score.gov recommended www.globalsources.com for china suppliers contacts. This directory provide verified and legitimate china suppliers, manufacturers and distributors.

I WILL NEVER BUY FROM CHINAVASION AGAIN!!!
VenD55 February 3, 2010
Horrendous customer service
DO NOT ORDER FROM CHINAVASION!! They are the worst when it comes to customer service. I ordered some Christmas gifts (2 items) in early December because on their website it states: "Goods are sent out from our warehouse stock typically within 1 day of your order payment", this is a HUGE fallacy! 5 days went by and I had to send them a support ticket inquiring as to why my order wasn't shipped yet!! Within 24 hours of submitting my ticket my order was finally shipped...TO THE WRONG ADDRESS!!! They sent my order to a completely different state!! Needless to say, I did not receive my order until AFTER Christmas. They were negligent in the handling of my order because we had an agreement that my order would be in my hands within 4 to 8 days of them receiving my payment (including expedited shipping fees) and they did not honor that agreement. I sent customer support tickets about 10 times asking them to refund my shipping fees and all I get are "Our apologies, we promise to be more careful in the future" responses. I tried to speak to management about three times on their "live" chat and all I get are generic answers like "we will email you a response on your refund request" and "management offices are closed now so there are no managers for you to speak with". I requested for a manager to contact me when they were in and all I got was a response saying "I will try but I can't 100% commit to that", which basically means NO! I am completely frustrated with them and I feel like I am going in complete circles. I don't think Chinavasion fully comprehends what customer service is intended for. I feel that if they want to do business with US consumers then they should adopt US standards of Customer Service in which we are accustomed to. In the US, if a shipment was misdirected due to the error of the company, you would easily get your shipping fees refunded. Not so with Chinavasion. I can unequivocally say that I will never again do business with them and I urge you to do the same to avoid the stress and headaches that you will receive from their customer service department should your order go awry like mine did. BEWARE! You have been warned.
Rimantas August 5, 2009
Selling non working products
Lot of their shipped products are not working. Also they are deleting negative reviews for the products leaving only positive 4 and 5 star reviews. Be careful when buying from them. Do not trust the reviews.
i got taken July 13, 2009
quad band phones
I bought 10 quad band phones and 20 solar chargers for over a grand and they never gave me a tracking number. Also they first told me the merchandise was coming via UPS then asked me if i wanted to switch to DHL then sent it UPS anyway. I tried to talk to their customer service and they said they would give me a tracking number but that was days ago. I feel really stupid now

leon
howly December 20, 2008
don't buy from them
I had similar bad experiences with Chinavasion. Product was dead on arrival and looked like it was secnond hand anyway. It was a solar laptop charger. Their email replies were slow and ignored my issues. The telephone support number in china came up 'number does not exist' in both chinese and english. Now they want me to send it back at my expense, but I don't want to lose ore money as some other people seem to have done.

This is my worst experience yet with online trading.

Be careful with Chinavasion!

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