For anyone dealing with Chrysler Financial on a car loan...do not conduct business with their agents by phone. They lie, insult, harass, and any other intimidation technique to get money form us, and do not stand behind their words.
First, everyone needs to know the true facts about Chrysler Financial and that they are linked to Chrysler, regardless of what they say. Bottom line is the name "CHRYSLER" is trade marked, so no one can use it without Chrysler's permission, and yes they get financial compensation for that. So let see, the citizens of the US, via our government, gave Chrysler Financial how many Billons, rather than letting them go bankrupt, only to have Chrysler Financial us every unethical and unprofessional technique to collect money on the outstanding loans. I've been lied to, insulted, threaten, and had family members threatened. Things escallated to the point that I refuse to discuss the matter with any Chrysler Financial Agent by phone. Equally, Chrysler Financial refuses to put anything in writing via email, for fear of their unethical and unprofessional business methods resulting in a lawsuit.
Since January of 2010, I have requested to have payments (3) during a 5 month period deferred to the end of the loan. Despite the fact they agreed to this in January prior to me making a double payment in January, they renigged on it ever since. Over a two year period, I made 24 payments of $750 totalling $18000 on a $35, 000 loan and they claim that less than $7000 has been applied to the principal. I have requested an audit of the account to show a complete breakdown, but they refuse to provide this to me in writing also.
To anyone else dealing with Chrysler Financial via phone..."STOP!!!" Demand that anything effecting your account be put in writing and emailed to you for immediate review prior to making any further payments.
Our payments, enable the banks and finance companies to flurish. Together, if we refuse to pay, they will have no other option but to start operating ethically, or cease to exist.
Thank you,
George Rodgers
(843)-343-6755