My car was recently repossessed(one month payment behind) and this is second time in 12 months. I am responsible for the outstanding balances to pay off. It was cought on security video camera that repo man forced to open the garage door to get my car and it was broken. The repo man handed me a piece of paper, it shows their phone number and address. I called next day but it was disconnected and I cant find their website or any info about it. And also, there's no license plate on thier car. Since that happened, I havent gotten any document related repossession. So, I called chrysler financial redemption(1-866-890-3608) more than 20 times and asked them to send me the letter but they said they sent them already. Still, I dont have it. They will sell my car very soon.
Please help and advise.

Thank you for your time.

I have had several vehicles with Chrysler, There finance managers are the rudest ill natured bunch pomppas BUtts there are, THey can not get it through there thick heads what you are telling them, It is if they have a card and all they can say is you owe this how are you going to pay this today, when you give them a date they say the same thing over and over. !!!what part of I will pay it next week can they not understand, I doubt I will ever do business with them again, and if they call anyone else other than my phone I am hirning a lawyer and suing for harrassment misrepresentation, falsefying phone conversation and ubtaining information under false pretences, Called someone who I have only met once told them They were on my contact contract and that they had to get in touch with me and needed a payment, I did not even know this person at the time of the purchase and met them once 4 years later, Chrysler better watch out they are barking up the wrong treee here, I will start a class action in a second,

Chrysler Financial applied my new lease payment to an old account, which was paid in full. The new lease payment was due 7/1. They received it 6/27. The payment was exactly the amount of the new lease. I received a statement on the old 36 month lease that I now had a credit of $19 following the 37th payment because the amount was greater than the scheduled (old) lease payment. At no time did they attempt to contact me that the old closed account was overpaid. Instead, they call twice a day demanding my account is 14 days past due! 14 days, mind you, not 30 or more. And they had the money 3 days prior the due date. They admit they applied it to the wrong account, but continue to call me two times a day. We are on call number 7. The incompetence and rudeness is astounding. When they read their own system, they agree it was their fault and they are "taking care of it", but nothing has been done and they continue to phone and blame in on the automated dealer. God forbid they actually know what they are calling about before they call. The dealer is extremely upset with their practices because he has to face the customers. In his words "they are so stupid"! I have never been late on any payment. How dare they be so outrageous to responsible customers? If I get another call tomorrow, I'm contacting the Attorney General's office.

I have just gotten this leased vehicle 3 months ago. I have been waiting each month for a statement or payment booklet and to no avail, nothing. I talk to someone on the phone that magically sends me one. The problem with this is, they have no problem sending me a statement after the late charges are tacked on due to their incompetence. I am not receiving my statements so I can pay on time. I am nervous about payment#4, will they give me late charges again? I have been online with this and on the phone with CF. They are rude about it especially the one I talked to today. I can see my dilemma fell on deaf ears. I am sure it’s recorded, but they won't use their quality assurance methods to take their own inventory! I am pissed. I will not in the future lease any vehicle through CF.

I will never use Chrysler financial again. They suck out loud. I had a six year loan, payments at 350.00 a month. My car loan was up in June. I called in May because my pay-off balance was 900.00 dollars. I thought it should be 700.00 dollars. They said the extra money was interest owed on the account. I said I would send 450.00 in May and 450.00 in June to pay off. When I check in May to see they received my 450.00 payment (they did receive it) the balance was 550.00. They added another 100.00 dollars worth of interest in the two weeks since I called. I will never ever buy a car through this company again. Ever, even if I have to walk to work. Can’t wait to be done with them...