I have been hounded by Chrysler Financial collections even with a payment only 11 days late. I get repeated phone calls daily sometimes 6-8 on my cell phone costing cell usage. The people calling are very rude and demanding even after I told the supervisor I am behind about a month. If you want to pick up the car you are welcome. Instead I get daily 6-8 phone calls of demands for paymnet phone pays, unacceptable I am not paying, short of causing me a mental breakdown and or heart attack and or stroke. I am tired. I can not ration with these people. My cell phone records prove their calls. I have tried to return the calls and I get no response. These people need to be stopped. I filed a complaint with the ftc and ready to file another. I am just running behind. At one point I left the car at the dealer cause I couldn't take it anymore. Even on their own mistake I was being called. I picked the car up made a payment and let Chrysler Financial know I will be running a month behind. My friend listened on speaker phone friday night and was unable to understand why when I stated then pick the car up. I as of Friday was late by 14 days. This is every month not a one time thing. My cell phone goes off about every 2 hours. I can't take anymore. I am trying to save my credit by paying at all. I really would much rather leave the car with the dealer. Even when I set the payment a few days or two weeks late on line I am still called asking for my payment and I ask don't you look at online status before you call? I can't take much more. I even mentioned I have been behind with other companies a month and only received a courtesy to remind me. These people don't give courtesy calls they give demanding, frightening, intimidating phone calls. This is wrong. Something legally needs to be done about Chrysler Financial debt collection procedures.

Chrysler Financial
www.chryslerfinancial.com

My complaint is with Chrysler Financial and their collection practices. I was one payment behind and when the came to repossess the car the other payment had posted. The rep stated that I was three payments behind and after our records we kept were pulled, it showed one payment behind and the other payments were there. Then I was told to pay a certain amount in order to keep the car. I called for the West Union number to send the payment, then the amount went up. The rep was very rude and told me to turn in the car or he would report the car missing to the police. I told him that I needed the car and was willing to pay the first amount that he gave, then he told me to turn the car in and hung up in my face. I called back the next day,and the amount increased as usual and decided to turn in the car peacefully. A loan was taken out for the full balance for the car within the amount of time they gave us and when we called back to have the money $12,000+ transferred to them, they told us that we could not get back the car. It was within the 19 or 20 days that it was told to us that we could get the car back. The very rude rep told us that the car auction date was a month away and we had to pay the balance.

THEY HAD THE OPPORTUNITY TO HAVE THE ENTIRE AMOUNT WITHOUT AUCTIONING OFF THE CAR. We had bank statements showing the entire balance in the account. They then tried to sue us and collect $6000+, and they finally won because I had a personal emergency and could not make the court date. WHY TRY TO COLLECT $6000 WHEN YOU COULD HAVE HAD THE ENTIRE BALANCE $12,000+? It is called poor collection practices by reps who only was interested in ruining someone's credit report and collecting their commission checks, versus customer service skills. Please be careful when signing these type of contracts with finance companies.