Me and my husband bought a truck from Chrysler about a year ago. We were told our payment would be due 45 days from the day we bought the truck. When we got our first statement it said our due date was the 7th. All my other bills are due around the same time so I called and asked if there was a grace period. I have another loan through safe credit union and there is a 10 day grace period. I was told there was a grace period. A couple months later I needed to defer a payment because I couldn't pay it that month, I was told I need to pay $150 in late fees to defer the payment. I asked why I was being charged fees because I was paying within the grace period. I was told there is no grace period, and that every day after the due date I was being charged interest. After arguing with them I finally paid the fees so I could defer the payment, and I asked them if I could change my payment due date. They said that once I paid the deferred payment then I could. So I made the next payment and asked to change the due date. I was told I coudln't for another 6 months because I deferred a payment. I was furious because the last person I talked to told me I could. After more arguing, I got nowhere. So I told them that the next 6 payments were going to have to be late, they said ok. Now me and my husband are receiving mutliple calls every day that the payment is late. We have explained the situation to them several times and they keep calling. Then today my Neighbor came over and told me that Chrsyler Financial called her asking about me. This is not a family member or a friend, just a neighbor. This is absolutely crazy. She has no idea how they got her number, I don't even have her number, I only know her on a first name basis. They called her more than once. This out of control. I'm going to talk to a lawyer and the police if I have to. Do NOT buy a car from Chrysler!!!

After we moved to PA from NJ, we tried to get a title from Chrysler Financial so we can register our car in PA. The car had been repossessed at one point and payments were made late because my husband is unemployed. But we did make payments. We have been trying to get the title for over 6 months and customer service never has an answer. Nobody has been able to help us on who to contact. When we ask for the title dept. they do not know what to do or say because our payment is 3 days behind they can't help. Our account has been up to date and we have called at those times and they still can not help us. I do not understand why their title dept is some secret agency that does nothing. It is ridiculous we can't even drive the car because we'll be pulled over and fined for not having it registerd. NEVER NEVER work with Chrysler!!!

I mailed a payment to Chrysler Financial by Express Mail which they received at 10:37AM on July 29th 2009 and it was not applied to my account until 4 August, 2009. There was extra money due to the fact that I had borrowed money to clear my lease account which apparently they gave the wrong amount to the title company that processed my loan. I called Chrysler Financial on 28 July 2009 explaining the situation, they said no problem they could handle it and apply the balance to another loan that I have on a 2008 Dodge Caliber. I called numerous times about what has happened to the extra funds, OH it is being taken care of. Today is 7 August 2009 and it is still not applied. Just talked to them again and they said it will be on Mondays business (10 August 2009). I would advise everyone to steer clear of Chrysler Financial and Chrysler period. I have been a loyal customer of Chrysler in purchasing new vehicles since 1955, buying in excess of 70 new vehicles over those years. Some years I have purchased more than one when my kids were still at home. I guess they just don't want my business any more. Well I am shopping now and not even considering a Chrysler product.

I have owned my Dodge Caliber for a little over a year and in March, due to maternity leave, I could not pay my note. I called Chrysler and asked for an extension of my contract and was told no problem. I was relieved until the lady told me I still had to pay the interest and each day I was unable to, it would compound. I said 130 was easier to pay then 310 so I could. Then she said I would have to electronically set up the next two payments as 'good faith' they would be paid. I was shocked. I have never been late or missed a payment so why was I being asked to set up two months of payments AND be charged 12.95 to process them. I told her my payments were usually paid for free online and she said that option was no longer available because I asked for an extension. So I abliged and did what they asked. It is now July and I am being hounded for 30 days past due on last months payment, that was set up electronically mind you... Supposedly they never received my extension. These people can have their POS back. I am so tired of them calling 2-8 times a day for something I took care of in March...

They have been garnishing my check for a few years now. I am not close to paying it off, but a few months ago the garnishment stopped. Could this have something to do with their bankruptcy?