Chrysler Jeep

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Category: Automotive

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United States

chrysler.com

Chrysler Jeep Reviews

Ruben Garcia January 29, 2009
Extreme Labor Charges
On 1/22/2009 I took my 2004 Jeep Liberty with only 39000 miles
in for an issue. The check engine light came on and it was running
at a rought idle. The service tech. called back and said I need a TP
sensor Code Po122. The part was $75.84 plus a replacement wiring
harness that Chrylser had changed out for another $20.37 for a total
of $96.23 cents. The price for the parts was OK, the labor was an
extreme cost of $295.95. There also was a charge of $29.60 cent
disposal fee, which is also a farce. The job did not take more then
20 min. for I have changed out these parts in my own vehicles
before. Here it is Chrysler is hurting for business and sales and then
they can turn around and want to make it up on labor to repair their
own crappy vehicles. Then they wonder why people do not want to
buy a Chrysler product. I am going to get on every web site I can and
tell my story. Like other people in the nation, I just got laid off and
all I need is a $400.00 repair bill to keep my vehicle running.
I hope the goverment does not help them out and that this company
goes under like the other. I can be reached at 623-979-4840.
Gloria December 19, 2008
Bad service
I have a 2005 Jeep Liberty. Today for the fifth time this year, I had to take time off to go to the dealership and have the rear window regulator fixed. I have been told there is no fix for this. Since my warranty ran out, I get to pay $107.00 everytime I have one break, and this is the third time in six months. Chrysler support person response to this was "Sorry, can't help you with that". I think it was the way he said it that got me. The service tech say that all Jeep owners think they shouldn't have to pay for it. This is a factory defect. To me when you can go to a Jeep dealership and on any given day find atleast three Jeeps waiting to be serviced for this same problem, it is a factory defect and not a one time issue.

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