The HVAC system does not work properly. HVAC blows 90 to 110 degree hot air out floor vents when set midway in the cool setting. While blowing hot air out floor vents on cool setting, Defroster blows cold air out top vents. Front windshield freezes and snow and ice does not melt and very hard to defrost. A $35, 000 Commander was not designed to blow hot air while on the cool setting. Vehicle should mix hot and cold air appropriately to allow for all levels of temperature control. This vehicle only blows 2 air choices, hot or cold, with a distribution of 75% hot air, 25% cold air relative to control knobs. There is no warm or cool air.

Suburban Chrysler Jeep of Novi, MI will not repair HVAC any further stating - this is how the HVAC system works. Service department has replaced HVAC Head Control - the knobs - twice, but will not attempt to repair the internal mechanisms. Apparently, service mechanics in shop believe there is a problem - they would not have replaced Head Control twice. Engineers do not design HVAC systems to blow hot air while on cool setting - it is very likely the vehicle was assembled incorrectly or was assembled with incorrect or defective parts.

Also, Service Department has damaged the dashboard and console component panels and have yet to repair them correctly although I was told by service department that they will repair them, but that means I have to take the car back another time for their mistakes.

Chrysler issued Technical Service Bulletin 24-002-07 on April 14, 2007 relevant to the HVAC situation my Commander has, but since my vehicles build date is slightly after the TSB build date, the dealer will not even attempt the necessary fix. My vehicle build date is April 2007. The TSB indicates that Heater AC Housings Left Hand Drive and Right Hand Drive are to be replaced to allow distribution of air flow. Dealer told me about this bulletin, yet they won't even consider it as an option.

I was told by a Chrysler Jeep employee that the problem could possibly be that my vehicle received the dual zone diverters although my vehicle has the manual controls.

All I want is my HVAC to be repaired so that it works properly, along with my dashboard and console to be put back together correctly.

Chrysler LLC advertised on their web site that the 2008 LX Town and Country minivan's standard equipment included power mirrors. My wife and I purchased this auto knowing that we needed those power mirrors, for I am incapacitated, and it is extremely difficult to get out of the car to adjust the mirrors manually after my wife has driven the car. My wife and I both drive this auto on a daily basis. My wife and I would never have purchased this LX minivan if we had known that there would not be power mirrors installed when we bought it.

I contacted Chrysler LLC, and told them of our problem, and subsequently they told me that the dealer would have to contact them. I did that, and the dealer indicated that if Chrysler LLC did nothing, they would make it right by installing those power mirrors. As it turned out, the selling dealer provided lip service and did nothing to remedy our problem. So, the buck was being passed back and forth between the dealership, and the Chrysler Corporation. Now, as of today, the dealer, although promising to make it right, by installing the power mirrors reneged on that issue, and told me that there is nothing they were going to do in this matter. So, here we are with a new Chrysler LX minivan with no power mirrors, and there is nothing that the dealership, or Chrysler is going to do to make it right for us. The dealership indicated that if I spend about $5, 000 more, I can return the auto that we bought and get a model with power mirrors! Wow, I am retired, and on limited income and my wife works part time, and now that dealership wants to upgrade me to a better model for thousands of dollars more.

Chrysler LLC, or the dealership should make this adjustment and install those power mirrors with no additional cost to us. My wife and I were misled by the Chrysler website, and now they, or the dealership will do nothing on our behalf, in which we are entitled to at this time.