I brought my Town and Country minivan in for a normal 6000 mile oil change and lube. I made an appointment two days earlier and if they had told me that they were busy, I would have waited a day or two. I have a service agreement. In addition, my rear break lights and turn signals aren't working and I wanted it looked at. I brought the car in at 7:30 AM. He told me that he would call me back about the lights. At 4:00 PM I had not heard anything from the dealer. I called. It was obvious that the service tech had totally forgotten and said he "was just heading over" to see what the status is and that he would call me back. 20 minutes later I got a call and he told me that they had done nothing and promised me nothing. My service agreement gives me a 1 day car rental. He did not offer to extend it and I had to demand that he did. He still didn't know when they would get to the car. This is the worst service I have ever seen. My advise: NEVER EVER BUY A CHRYSLER and never even stop at Normandin Chrysler in San Jose.

I am an owner of seven Chrysler vehcicles (mostly Vans) over the past 18 years all with some form of rear window deflection to avoid rear window dirt and weather issues WITHOUT THE NEED FOR CONSTANTLY
HAVING THE WINDOW WIPER AND FLUID GOING TO BE ABLE TO SEE OUT OF THE REAR OF THE VEHICLE. I now find the new 2010 Town and Country which I specified had to have the Spoiler similar to my 2007 on it which did not due to a re-design of the rear door does not keep the rear window reasonable clean.
I had thought that the new design Spoiler would have done at least a fair job but it is a complete failure when it comes to stopping the suction up of dirt and weather. Chrysler does not have any listing for that type of deflector on the 2010 vehicle parts listing and after dealing with their Case Management group for over FOUR weeks THEY REFUSE TO HAVE THE 2007 SPOILER ADAPTATION TO THE 2010 CHECKED OUT BY THEIR ENGINEERING GROUP!
I WILL CERTAINLY END MY RELATIONSHIP WITH CHRYSLER WHEN LOOKING FOR A NEW VEHICLE IN THE FUTURE DUE TO THEIR ATTITUDE OF "LETS GET THIS ISSUE OFF MY DESK" THAT EMANATES OUT OF THEIR CASE MANAGEMENT GROUP. WE ALSO WILL GO ELSEWHERE WHEN REPLACING THE WIVES CHRYSLER PATRIOT THIS YEAR!!!

I have 30 pages of repairs--bought this new--Chrysler would even laugh when we came in saying "oh not you again". 5 documented complaints of engine noise--always blown off. Was even given a free extended warranty to 70000 mi b/c of all the problems. Opened two client cases with them. Three sets of brakes, new engine, oil pump work, tire problems, and power steering sensors and pump replaced, transmission work, radio work, door tracks replaced twice on both sides, interior and exterior parts falling off and on and on. So last week at 72000, the engine blew a rod. We had free oil changes with the dealership and had them regularly--but they refuse to help!! Last Phil Long closed-- they lost some of the repair records. Even the mechanic (whom works for GO Chrysler) said he could not believe they wouldn't help me--he was a very nice man but said it was out of his control!! Oh but they can offer me a new engine for 6700.00. UGHHHHHHHHH I will never buy Chrysler again,

jennw

I have a 2007 jeep compass It would not start it was towed into Tilbury chrysler and and I also asked them to check the tires because it didnt seem to drive smooth well they had to put a new front end in which cost $893.88 and clean thottle body witch cost 179.10 total bill $1215.86. Then 2wks later stuck on the side of road had to be towed in again they changed the body trottle this time which cost 666.77 my concern is this a manurfacter defect he said they never have to change the body trottle. And should the front end be worn out at 12000. km this car will not be paid for and it will be in the juck yard the way thinks are going I feel bad because this is the first new car I have had and I loved it when I got it.

Rusted K Frame with Chrysler Pcifica 2004. I was told it was unsafe to drive and am waiting to hear back from Chrysler.